dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We are looking for a talented Senior Research Lead to help our clients better compete in their market by focusing them in on the areas that will resonate the most with their customers, through delivery of primary research projects and publishing of thought leadership.
You will scope, manage and deliver innovative primary research projects for retailers and manufacturers. You will also manage and analyze data from the customer strategy & insights team's database, as well as available data and insights from secondary sources, in order to provide thought leadership and deepen understanding of the grocery market for dunnhumby internally and to our clients and prospects.
You will join the Americas Insights and Strategy team, an entrepreneurial group that is constantly exploring new ways to deliver value to dunnhumby and its clients. The team supports clients and dunnhumby in North America and Latin America. You will be responsible for delivering primary research for clients in both North America and Latin America. However, for thought leadership publications, each team member does focus on becoming a market expert on a specific market. For this market, you will be a go-to within the organization for questions on consumer and competitive context, leveraging our proprietary thought leadership databases. This specific role will likely focus on becoming a market expert on the Brazilian grocery market.
What we expect from you
- 7+ years of experience in end-to-end quantitative primary research, with ability to execute all phases of a primary research project, including: proposal writing, survey design, sample design, field management, data management, data analysis, reporting and results presentations
- Strong client and stakeholder management skills
- Experience or strong interest in retail industry, particularly in fast moving consumer goods
- Experience applying advanced statistical techniques (regression analysis, cluster analysis, factor analysis, drivers analysis, MaxDiff, etc.) to solve a variety of complex problems
- Expert in primary research data analysis packages, such as: SPSS, Q, Displayr
- Experience or strong interest in writing thought leadership articles, white papers
- Experience or strong interest in learning a visualization package that creates self-serve insights for end-users, such as Displayr, Power BI or Tableau
- Working proficiency in Portuguese desired but not required
What you can expect from us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work/life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
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