COMPANY OVERVIEW
Alert 360 is one of the fastest-growing security and automation company in the country. Over the last 50 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states! Voted one of the "Best Places to Work" for six consecutive years, we continue to search for ambitious, innovative, and team-oriented candidates who are interested in developing invaluable skills. At Alert 360, we are committed to world class customer service. Our personable leadership team believes that customer satisfaction stems from employee appreciation and strong relationships.
JOB SUMMARY
The Sales Consultant works within the Outside Sales Department to successfully create and enhance partnership with residential and commercial accounts. As a Sales Consultant you will manage generating leads and building a sales pipeline through strategic account mapping, emailing, social media, newsletters, in-person events, educational events, and other sales marketing activities.
BENEFITS OF JOINING OUR TEAM
Because Alert 360 hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefits program that includes excellent medical, dental, and vision coverage; generous PTO program and holiday pay; a 401k plan that with generous company matching; company paid short and long-term disability and life insurance benefits. We also offer additional benefits such as a tuition reimbursement program; excellent wellness programs and incentives; free home security monitoring and much more!
JOB SPECIFICS
The Sales Consultant position is a regular full-time (40 hours a week) exempt position. This position reports to the Dallas/Fort Worth, TX Office.
ESSENTIAL DUTIES & RESPONISIBILITIES
- Passionate about home automation and security services and providing comprehensive, custom consultations to home and business owners based on individual lifestyles and needs.
- Ability to cultivate ongoing, positive relationships with current and potential customers.
- Perform as the face of Alert 360, promoting a positive company image and ensuring customer relations while presenting Alert 360 products and services to potential and existing customers.
- Utilize company provided Salesforce.com CRM for all leads and continual updates through the sales process.
- Prospecting and networking to find new business within the criteria of commercial customers established by Sales Management.
- Schedule new on-site appointments with homeowners or business owners to complete sales presentations and keep pre-scheduled appointments.
- Follow through in a timely and professional manner with customers during the entire sales process.
- Develop and work a daily activity plan with management; track the results of the daily activity for review with management
- Prepare and submit contract sales contracts for orders.
- Report activity as requested to your Sales Manager or Branch manager.
- Follow up with customers after installation to assure customer satisfaction and obtain referrals.
- Assist with collecting any past due balances on customers with whom you have agreements.
JOB QUALIFICATIONS
- High school graduate or equivalent.
- Ability to pass criminal background check and drug screen
- Qualify for local licenses as required.
- Ability to work flexible hours, including weekends
- Competency in Microsoft applications including Word, Excel and Outlook.
Qualifications
REQUIRED SKILLS
- Self-motivated and able to work independently taking initiative in identifying and resolving problems
- Excellent interpersonal skills
- Exceptional written and verbal communication skills
- Proven team building skills, shares knowledge and is easily coachable
- Aptitude for problem solving; ability to determine solutions for customers
- Strong analytical and negotiation skills
- Knowledge of SalesForce.com a plus but willing to train if not
PHYSICAL REQUIREMENTS
- Regularly required to sit, walk, and stand for several hours up to a full 8-hour work day
- Talk and hear, both in person and by telephone
- Use hands repetitively to operate standard office equipment
- Reach with hands and arms lifting up to 40 pounds
- Close vision, distance vision and the ability to adjust focus