Company:
Reachdesk
Location: New York
Closing Date: 28/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Reachdesk
Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale, globally, throughout the entire customer lifecycle. Working with some of the world's leading brands, we're assembling a world-class global team across London, Lisbon and New York - and we're looking for our next Account Manager!
About the Role
We are looking for an accomplished Account Manager to join our global team and work across commercial, mid market and enterprise accounts.
Key responsibilities include:
The successful candidate will have:
Here are just some of the benefits!
**We believe that a diverse team will help us achieve our mission sooner and we're actively seeking applications from candidates of all backgrounds. For cash compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar size and stage companies. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed above.
Department Client Success Role Account Manager (US) Locations New York
Reachdesk is a cutting edge B2B gift sending platform that allows companies to deliver e-gifts, gifts and bespoke merchandise that build deeper connections with customers, prospects and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments that matter at scale, globally, throughout the entire customer lifecycle. Working with some of the world's leading brands, we're assembling a world-class global team across London, Lisbon and New York - and we're looking for our next Account Manager!
About the Role
We are looking for an accomplished Account Manager to join our global team and work across commercial, mid market and enterprise accounts.
Key responsibilities include:
- Full responsibility for managing and developing a multi-million dollar portfolio.
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients by building strong, trusting relationships.
- Understanding client needs and identifying new business opportunities within your portfolio.
- Following up in a timely manner and working closely with internal teams.
The successful candidate will have:
- 5+ years' experience in SaaS business development, preferably in a post sale Account Manager role.
- Strong experience in achieving and exceeding sales targets.
- Excellent communication & interpersonal skills.
- A proven track record of negotiating with key accounts.
- Highly organised problem solving skills.
- Self-starter skills and be able to work efficiently under pressure.
- Polished presentation skills, and experience in presenting both to external clients and internal stakeholders (such as QBRs with Customer Success Team).
Here are just some of the benefits!
- Competitive salary with generous stock options.
- Unlimited PTO.
- Hybrid working.
- 401(k) matching program.
- Dental, audio, visual & life insurance.
- A super friendly working culture populated by fun and dedicated people.
**We believe that a diverse team will help us achieve our mission sooner and we're actively seeking applications from candidates of all backgrounds. For cash compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar size and stage companies. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed above.
Department Client Success Role Account Manager (US) Locations New York
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