Senior IT Solution Architect

Senior IT Solution Architect

Apply locations Tualatin, Oregon time type Full time posted on Posted 2 Days Ago job requisition id R5684

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Senior IT Solutions Architect

Job Function

Design functional solutions on Oracle Utilities Customer to Meter (C2M), Meter Data Management (MDM), Customer Care & Billing. Multi-product implementations - working directly with business partners and leading large transformations.

Solutions Architecture Designs and develops IT architecture (integrated process, applications, data and technology) solutions to business problems in alignment with the enterprise architecture direction and standards. Performs technical planning, architecture development and modification of specifications. Researches and develops specifications for new products/services, applications and service offerings. Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies.

Key Job Information

Senior IT Solutions Architect 6070 Grade 8
Career Level: P4

Specialist Professional Requires specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Key Responsibilities

Conformance Review (CORE) Plans formal reviews of activities, processes, products or services. Evaluates and independently appraises the internal control of automated business processes based on investigative evidence and assessments undertaken by self or team. Ensures that independent appraisals follow agreed procedure and advises others on the review process. Provides advice to management on ways of improving the effectiveness and efficiency of their control mechanisms. Identifies and evaluates associated risks and how they can be reduced.

User Experience Evaluation (USEV) Advises on achievement of usability (including health and safety and accessibility) of specific visual design approaches and their suitability for different audiences. Advises on what to evaluate and type of evaluation. Manages evaluation of systems, products or services to assure that the stakeholder and organizational requirements have been met, required practice has been followed and systems in use continue to meet organizational and user needs. Evaluates design aspects of web tenders and proposals, including wireframes and mock-ups. Ensures that the results of evaluations are understood by system developers. Influences design teams to take action on the findings of usability tests.

Solution Architecture (ARCH) Uses appropriate tools, including logical models of components and interfaces, to contribute to the development of systems architectures in specific business or functional areas. Produces detailed component specifications and translates these into detailed designs for implementation using selected products. Within a business change program, assists in the preparation of technical plans and cooperates with business assurance and project staff to ensure that appropriate technical resources are made available. Provides advice on technical aspects of system development and integration (including requests for changes, deviations from specifications, etc.) and ensures that relevant technical strategies, policies, standards and practices (including security) are applied correctly.

Systems Design (DESN) Specifies and designs large or complex systems. Selects appropriate design standards, methods and tools consistent with agreed enterprise and solution architectures and ensures they are applied effectively. Reviews others' systems designs to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Contributes to policy for selection of architecture components. Evaluates and undertakes impact analysis on major design options and assesses and manages associated risks. Ensures that the system design balances functional, service quality, security and systems management requirements.

Emerging Technology Monitoring (EMRG) Monitors the market to gain knowledge and understanding of currently emerging technologies. Identifies new and emerging hardware and software technologies and products based on own area of expertise, assesses their relevance and potential value to the organization and contributes to briefings of staff and management.

Consultancy (CNSL) Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options, implementing if required. Collaborates with and facilitates stakeholder groups as part of formal or informal consultancy agreements. Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.

Work Experience: 10 - 15 years

• Should conduct workshop with the business and relevant stakeholders to design functional architecture for various modules in C2M such as new connection, disconnection, metering, MDM, Billing, rates and payments.
• Deep understanding of rates in C2M, including usage management and billing.
• Bring domain knowledge of utilities, understand the business requirements, convert it into blueprint and work with developers to get it converted into meaningful codes.
• Work with testing team to write both business use cases and scenarios to execute as per the requirements.
• Own the definition, design, and delivery of a functional design.
• Build an in-depth understanding of the client’s current and future business and the relationship of interdependent project work streams.
• Develop and maintain the necessary plans for workshops, business process definition, configuration, testing and training support - including key tasks, milestones, and deliverables – aligned with delivering the overall solution.
• Drive execution of planned activities to ensure solutioning is delivered on-time and in line with interdependent project workstreams.
• Facilitate conversations with the client to gather and provide recommendations on target business requirements in line with Oracle utilities product (CC&B) capabilities and the functional roadmap.
• Map stated client requirements to standard C2M/CC&B business processes (URMs and other formats) forming the basis of subsequent process-based discussions.
• Coordinate delivery of functional requirements and designs and timely receipt of complete and accurate work products from the offshore development team.
• Implement End to end integration of Oracle utilities solution with multiple utilities products such as ERP, GIS, AMI, Salesforce, Self Service etc.

Education/Experience/Certifications

Education: Requires a bachelor’s degree in business, computer science, engineering management or equivalent work experience in related discipline.

Experience: Typically eight or more years in related field.

Certifications, Licenses and Training: TOGAF, ITIL, ARCHIMATE certification preferred.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies: Advanced knowledge of quality and conformance frameworks, advanced knowledge of specification and design of information systems, advanced knowledge of emerging technologies, intermediate knowledge of the business areas and functions, intermediate knowledge of IT/business strategies.

General Competencies: Advanced customer focus skills, advanced accuracy skills, advanced risk management skills, advanced oral and written communication skills, advanced interpersonal skills, advanced decision-making skills, advanced organization and prioritization skills, advanced meeting facilitation skills, advanced team-building skills.

Additional Knowledge:

• Strong knowledge of Oracle Utilities Customer to Meter, Meter data Management, Customer Care and Billing (CC&B).
• Strong utilities domain knowledge in US electric market; 10+ years of overall relevant experience in Oracle Utilities, including five years in consulting or services.
• In-depth knowledge of meter-to-cash, billing, payments, credit & collection, rates, new connection, Move In/ Move Out, smart metering.
• C2M/MDM/CC&B lead architect experience in at least three utilities implementations.
• Designer or architect experience with the Oracle Utilities Application Framework (OUAF).
• Successful full lifecycle implementation experience.
• Strong knowledge of SQL and Cloud-based system delivery.
• A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field.

Physical and Cognitive Demands

Cognitive Level: Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive: Ability to adhere to set response times, deadlines and time-sensitive tasks, ability to follow accuracy standards, ability to follow through on decision-making tasks, ability to interact effectively and collaboratively within a team environment, ability to communicate and problem solve when under stress, ability to respond and adapt to frequent change, ability to accept and demonstrate self-awareness when provided constructive feedback, ability to discern feedback and acknowledge ownership of areas of improvement, ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks, ability to successfully collaborate with peers, managers and others within the organization. Demonstrates sound memory, ability to process new information to be applied consistently to work tasks.

Schedule/Attendance: Ability to work long hours, ability to work a variable schedule, ability to report to work and perform work during periods of severe inclement weather, ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance, ability to work shift schedule, ability to work on-call schedule.

Physical Capabilities:

• Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more).
• Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less).
• Computer use (use computer regularly for entire work shift).
• Lifting/pushing/pulling: Up to 10 lbs.
• Carrying: Up to 10 lbs.

Environment - Indoor/Outdoor (check all that apply):

• Office
• Plant

Compensation Range: $113,925.00 - $189,875.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.

About Us

At Portland General Electric, we’re innovators, builders, and achievers. We’re committed to powering our customers’ potential and making a difference for our community and the planet. Today, that commitment includes developing an intelligent and resilient electric grid, electrifying transportation and de-carbonizing the energy sector.

We’re proud to deliver an exceptional experience to help our customers thrive. Our mission is to make clean, reliable and affordable energy services available to all. We obsess over serving customers and are committed to growing employee career paths with purpose. Equity and inclusion are core business values; we celebrate our differences and are committed to developing teams that reflect the communities we serve.