Company:
Lorven Technologies
Location: Griffin
Closing Date: 01/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role: Quality Engineer
Location: GA-Griffin- Onsite
Job Description:
Education & Experience Required
Location: GA-Griffin- Onsite
Job Description:
- We are looking for a Quality Engineer for GA-Griffin. This position involves supporting the Large Electric Power solutions team in managing dealer issues and improving customer relations at the Caterpillar facility. The Quality/Test Engineer 5 will review customer complaints, lead cross-functional teams, and act as a liaison between customers and the business unit. Candidates require a Bachelor's degree or equivalent experience, with a preference for knowledge in quality core tools like 8D and PPAP, and experience with large electric power engines. Strong communication and time management skills are essential. With no specific disqualifiers noted, if you meet these criteria and are interested in a role that offers significant business exposure, we invite you to apply.
- The Quality/Test Engineer 5 will support the Large Electric Power solutions team during dealer issues investigation, manage dealer issues and KPIs, and contribute with proper information and proposals for improvement. This role acts as the main point of contact between customers and Caterpillar, enhancing communication and management skills, and providing significant exposure to the business unit.
- Review customer complaint list, manage customer expectations and problem resolution.
- Lead cross-functional team investigations and problem resolutions.
Education & Experience Required
- Bachelor's degree or
- Willing to accept a 2-year degree with 12+ years of experience or
- Master's degree with 8+ years of experience.
- Internships will be counted as part of experience.
- Quality core tools (8D, PPAP, 5 Whys)
- Internal Audit
- Large Electric Power Engines
- MS Office Suite
- Communication
- Time management
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Lorven Technologies