We're searching for an awesome Sales Service Representative for our fast-paced, growing manufacturing plant in Philadelphia.
About the Position
The Sales Service Representative's primary role is to support our sales team by handling the in-house responsibilities of sales and customer support. This role is responsible for acting as the quarterback for all new sales opportunities and ensuring success for our customers and their orders as they flow through the fast-paced world of corrugated manufacturing.
Who We Are
Weber Display & Packaging is manufacturer of corrugated products and displays. We have more than a century of experience in the corrugated packaging and display field. We meet the demands of today's tight budgeting, short lead times, and sophisticated, up-scale graphics for retail and industrial packaging by investing in state-of-the-art machinery, processes, and key personnel. For more information, please visit us at .
Duties include:
- Develop and maintain relationships with internal and external customers and vendors. Develop estimates and pricing to support the acquisition of new business and support of existing business.
- Manage up front activities from design through the pre-production process.
- Ensure timely and accurate order entries.
- Purchase various corrugated and non-corrugated components in a cost effective and efficient manner.
- Investigate and support customer issues and complaints to ensure they are addressed and rectified.
- Support the sales people by coordinating and communicating accurate information flow throughout all departments within the organization.
- Work efficiently to achieve customer satisfaction in all aspects of the process.
- Control a clean and concise inventory balance.
Skills & Experience We Want:
- Bachelor degree preferred; prior related experience a plus.
- Strong organizational skills and the ability to service numerous accounts and personalities.
- Team player with great problem-solving abilities.
- Ability to think on your feet and adapt to a fast-changing environment with high customer demands.
- Must be strong with numbers and financials.
- Must have good computer skills and experience with Microsoft Office (Word, Excel).
- Prior experience in corrugated a plus, but not required.
What We Offer
Competitive salary commensurate with experience. Great benefits including medical, dental, paid time off, and 401(k) with match and profit sharing, among others.
*** An Equal Opportunity Employer ***