Director of Accounts

Who we are:
Tribe Gaming is the leading mobile gaming content collective, founded in 2017 by content creator Patrick "Chief Pat" Carney to drive the growth of mobile gaming media, entertainment, and esports. Exclusively representing the biggest names in mobile content and the most talented players in mobile esports, Tribe's powerhouse of creators has garnered 20+ million subscribers and 180+ million monthly views on YouTube alone, and Tribe's esports teams have competed across major mobile titles - having won multiple world championships.
In 2021, Tribe Gaming raised funding from Spurs Sports & Entertainment and announced multiple first-of-their-kind partnerships within mobile gaming. Tribe Gaming is based in Austin, Texas with contractors located around the world.
About this role:
Tribe Gaming is seeking an experienced Director of Accounts to join our team! In this role you will oversee the Accounts team responsible for managing all Tribe Gaming and Swipe Up related gaming and brand partnerships. In this key leadership role, you will define the Accounts Team's goals and strategies, ensuring effective execution and delivery of campaigns while managing partner relationships and renewals. You will be responsible for developing and refining processes to ensure a consistent, white-glove experience across all partners, driving collaboration and aligning team efforts with strategic goals in order to foster and grow long term partnerships.
Job Responsibilities

• Oversee and lead the Accounts team for all Tribe Gaming and Swipe Up related campaigns, providing mentorship and strategic leadership to the team.
• Manage the team's day to day operations through workload prioritization, and supporting time management to foster individual growth and maximize team performance.
• Provide strategic oversight and guidance on partnership execution, working closely with the account management team to ensure client needs are met and campaigns are delivered successfully.
• Cultivate and maintain strong, long-term relationships with key partners by understanding their goals, providing tailored solutions, and driving alignment with Tribe Gaming's objectives.
• Proactively strategize on opportunities to improve account performance and develop solutions that address evolving partner needs.
• Identify opportunities for account growth and collaborate with cross-functional teams to create upselling opportunities within existing partnerships.
• Regularly evaluate campaign execution processes and implement improvements to ensure high-quality, consistent delivery and satisfaction with partners.
• Manage the reporting process for external relationships, ensuring timely delivery of performance metrics, insights, and recommendations.
• Foster a healthy relationship between Tribe and talent through high quality work in order to yield stronger performance.

Requirements

• 6+ years of experience in account management, partnerships, or client-facing roles, within the gaming/influencer marketing industries.
• Proven experience in leading and managing teams, with a focus on mentoring, development, and driving performance.
• Demonstrated success in building and maintaining long-term partnership relationships.
• Advanced client management skills, especially as it relates to setting and managing client expectations and a client-first approach with results-driven performance.
• Exceptional professional communication and presentation skills.
• Strong reasoning and problem-solving skills
• Excellent organization and time management skills with the ability to multitask and prioritize work for yourself and a team.
• Ability to supervise concurrent projects and the teams supporting them, including oversight of client budgets, timelines and deliverables.
• Analytical and proactive thinker with a self-starter personality.
• Bachelor's degree or equivalent.
• Local to Austin, TX, with the ability to come into the office 3+ days per week.

What we offer:

• An ambitious company focused on growth and continual improvement
• A fast-paced fun team of passionate people
• Excellent reputation with customers and within the industry
• Competitive market pay
• Unlimited paid time off, paid sick days & holidays
• Medical, dental and vision insurance

Tribe Gaming is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred, and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.
We are deeply rooted in the gaming universe and would love to welcome you on our mission to push the boundaries of gaming & content together.