Enterprise-Wide Transformation Program Manager

Global Partners is currently seeking an experienced and dynamic Enterprise-Wide Transformation Program Manager to lead significant transformational initiatives across our organization. The successful candidate will be an expert in project management with significant experience in managing large, cross-functional, enterprise-wide projects. This role demands a strong, emotionally intelligent leader who can drive change, align stakeholders, and deliver strategic objectives through disciplined project and program management practices. This position is based in our headquarters location in Waltham, MA and requires a seasoned and dedicated individual, with proven success in both program and project management, outstanding communication, leadership and people management skills, who will fit with our collaborative, team-oriented culture.

The Types of “Energy” You Bring

• You have strong leadership and team management skills, with the ability to influence and drive results across diverse teams.
• You have exceptional communication and interpersonal skills, are able to express your views clearly and concisely with the ability to engage, align and influence stakeholders at all levels.
• You are adaptable, resilient and authentic and comfortable with ambiguity, complexity and genuine willingness to learn from feedback and change as a result.
• You have agility in building relationships and credibility across all levels of projects and organizations.
• You have excellent negotiation techniques and an ability to lead and achieve results under difficult conditions and are consistently composed under pressure.

“Gauges” of Responsibility –

• Lead and manage the full lifecycle of complex, enterprise-wide transformation project(s) with multiple workstreams from initiation through to completion.
• Partnering with our outside Consultant and Executive and Senior Leaders, define and document project/workstream objectives, scope, benefits, and deliverables in alignment with enterprise strategy and business needs.
• Build and maintain comprehensive project plans, including detailed critical path work stream and program wide dependencies, budget forecasting, risk management mitigation and contingency planning.
• Develop and maintain the overall project strategy documentation including roadmaps, timelines and critical path milestones.
• Coordinate and oversee cross-functional workstream teams to ensure project deliverables are met on time, within scope, and within budget.
• Implement and manage project changes and interventions to achieve project outputs.
• Build and maintain strong relationships with key stakeholders, including executives, department heads, team members, and external partners.
• Facilitate effective communication and collaboration across teams, ensuring transparency and alignment throughout the project lifecycle.
• Lead and manage regular program status meetings and provide clear and concise updates to stakeholders, including project health, status updates, timeline, financial impacts, action items, and key decisions.
• Identify potential risks and issues early, managing them as they arise by developing mitigation strategies to minimize impact on project objectives.
• Track project performance using appropriate tools and techniques to monitor progress against project plans.
• Prepare and present detailed project reports, dashboards, and project health and status presentations to Executives, Senior leadership and stakeholders.
• Participate in the development and implementation of comprehensive change management and communication plans to support the project objectives.
• Act as a change champion within the organization, fostering a culture of adaptability and continuous improvement.

QUALIFICATIONS

• Minimum of 8 years of expert level proficiency in both program and project management and proven experience in delivering results through diverse project teams.
• Proven track record of successfully leading multi-faceted complex programs and projects in a dynamic, fast-paced environment and evolving environment.
• Experience in leading transformation programs or similar initiatives is a significant advantage.
• Excellent business acumen and outstanding ability to translate complex initiatives and objectives into actionable plans that achieve desired outcomes.
• Strong knowledge of change management principles, methodologies, and best practices.
• Results-oriented with a focus on delivering value and achieving business objectives.
• Resilient and adaptable, with the ability to thrive in a rapidly changing environment.
• Proactive and self-motivated, with a continuous improvement mindset.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Proficiency in project management software and tools (e.g., MS Project, JIRA, Asana).
• PMP or equivalent certification is a plus.

Education Requirement

• Bachelor’s Degree in business administration, human resources, or a related field.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.