Under the supervision of the Director of Operations and Operations Manager, the Operations Interns will assist in game-day operations at Salt River Fields. The interns will also support in-game presentation and contribute to event execution.
Essential Functions:
- Collaborate and oversee Guest Services and Production staff to ensure smooth game-day and event operations.
- Take an active role in the hiring, scheduling, and training of Guest Services Agents.
- Oversee and manage a staff of 100+ Guest Services personnel on game days.
- Support other departments as needed, including game production and events.
- Ensure guest needs are met, working with the Guest Services team to address any concerns.
- Perform other duties as assigned by the Director of Operations and Operations Manager
Knowledge, Skills, Abilities, and Other Characteristics:
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Ability to follow directions and work independently with minimal supervision.
- Effective team player with excellent communication skills.
- Comfortable working in a high-energy environment
- Public speaking experience is a plus.
- Physically capable of lifting heavy objects (such as 8-foot tables) and standing/walking for extended periods.
Schedule and Time Commitment:
- 35-40 hours per week, including some weekends
- Limited evening shifts, though some may be required based on event needs.
Qualifications:
- Must be available from January through April with a minimal class schedule
- Junior or Senior actively pursuing a degree, or a Postgraduate with a degree.
- Wanting to pursue career in sport/event management
- Ability to work weekends, particularly during spring training.
- Guest services experience is preferred
Work Environment:
Salt River Fields is a dynamic venue where the Operations Interns will gain hands-on experience across multiple departments. This is a unique opportunity to work in an exciting, fast-paced environment, assisting with both operations and events. This internship offers valuable networking opportunities and a strong foundation for a career in sports or event management.
Hiring Process:
- Interviews will take place in November, with selected candidates hired in December.
- The start date for this position is January 6th.
- This is a paid Internship
Job Questions:
- Yes/No: I am aware that this position is a temporary, seasonal position in Scottsdale, AZ with no relocation assistance?
- Yes/No: Can you pass a pre-employement background and drug screening?
- Define Good Customer Service?
- Yes/No: Did you use Chat GPT for your cover letter?
- Are you available 35-40 hours a week from January-April?