Store Manager
Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and requests for information. Maintains the neatness and cleanliness of the location to represent the banner. Responsible for compliance with Company policies and practices. Conducts himself/herself in a manner that will merit the goodwill and respect of customers and fellow employees. Achieve outstanding sales performance and increase profit margins by controlling discounting, expenses, payroll, and repair departments. Work a schedule based on the right time to effectively run your business including a combination of both opening and closing shifts, weekday and weekends dependent on operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Typical hours should aim for a five-day, 40-hour work week during non-peak hours. Hours will increase during peak selling periods.
- Performs additional duties and projects as assigned.
- Consistent regular scheduled attendance is considered an essential function of this job.
Work Schedule:
- During non-peak periods, managers should aim for a five-day, 40-hour work week.
- Schedule based on the right time to effectively run your business.
- A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.
NOTE: Hours will increase during peak selling periods.
Position Qualifications:
- Education Required: Minimum of 2 years of college preferred.
- Required or Acceptable Job-Related Experience: at least 3 years of retail management sales experience.
- Preference will be given to candidates with specialty retail or jewelry experience.
- Years of Job-Related Experience Required: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
- Preference will be given to candidates that are Diamond Council of America (DCA) certified.
- Technical/Other Skills Required: Advanced communication skillset, both written and verbal.
- Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.
- Strong interpersonal skills to build effective employee and customer relationships.
- Advanced presentation skills to provide effective team member training and excellent customer presentations.
- Strong problem solving and conflict management skills to support internal and external customers.
- Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text.
- Ability to plan and organize tasks to meet deadlines and expectations.
- Ability to work independently without immediate supervision.
- Ability to effectively set priorities, develop a plan to meet goals and expectations and to effectively delegate to others for the success of the team.
- Ability to understand and thoroughly explain detailed information.
- Reliable and dependable.
Additional Language(s) Required: Bilingual skills are a plus.
Physical Demands:
While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise. The employee is also required to sit, stoop, bend, kneel or crouch as needed. The employee must be able to lift and/or move up to 10 pounds. This job requires visual acuity sufficient to discern differences in quality of gemstones with or without the aid of a jeweler’s loupe. Standard workweek regularly includes weekends, evenings, holidays, and extended hours. Travel to training sessions and business meetings including air travel and overnight travel may be required.
Location: 80 Premium Outlets Boulevard, Merrimack, New Hampshire 03054
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
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