Benefits:
- Bonus based on performance
- Free uniforms
- Paid time off
- Training & development
Our athletic and fitness training facility offers Private 1-on-1 Personal Training, Semi-Private Small Group Training and larger Group Training classes for both youth and adults.
We are not just another gym – we're a destination for athletes and fitness enthusiasts who are serious about reaching their peak performance. Our unique training approach combines the science of sports with the motivation of a team, offering personalized workouts and expert coaching that push you to new heights. Whether you're an aspiring athlete or someone looking to transform your fitness journey, this is where you belong.
Roles and Responsibilities: As General Manager, you will be responsible for providing leadership and daily direction for sales and coaching teams in our facility. The GM is responsible for driving membership sales, overseeing day-to-day activities, leading staff, coordinating personal training and team training sales, promoting membership retention, and providing conflict resolution as needed. The GM will ensure efficient and effective performance to reach financial objectives, foster our core values, establish community relationships to promote our brand, and drive local market awareness and engagement activities.
Key Skills Required For the General Manager Position:
- Prospecting: Be willing to contact up to 100 lead prospects a day with a goal of setting as many in-facility Consultations/Appointments and/or Trial Workouts with a goal of scheduling 60% of those you speak with.
- Sales: You must be an effective closer! You should be able to close over 50% of the leads you sit down to meet with.
- Role Play: Daily telephone and in-person role play with staff so that our recruiters and coaches know how to ask prospects about their athletic and fitness goals and show them how to recommend a plan that will help them achieve their goals.
- Leadership: You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1-on-1 meetings and weekly staff meetings, hold staff accountable, & lead your team to business growth.
- Finance: In addition to tracking sales and attrition on a daily, weekly, monthly basis, you need to have the ability to manage the facility P&L.
- Marketing: Work with our Social Media Advertising Company to monitor progress, update materials, and oversee all Organic Postings from staff.
This General Manager Can Expect:
- To facilitate staff meetings each week covering key data points with their team & moving the needle forward.
- To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc.
- Working Hours - Most Group Training takes place M-F from mid-afternoon up to 8:30 PM. Possible to work from home during some morning hours, but presence at the gym during Group Training is mandatory. Saturday mornings require GM presence.
- To be poised when meeting & interacting with professional athletes, providing the same world-class experience to every single person who walks in the door.
Responsibilities:
- Serve as a key point of contact for members, with an emphasis on providing an excellent customer experience.
- Assisting with member progress check-ins.
- Setting up new memberships in the POS system.
- Collecting and processing payments.
- Providing front desk sales and information.
- Assisting with special events.
- Managing all sales.
Qualifications:
- Associate Degree.
- 3 years of management experience.
- Can out-sell anyone in the room & loves it.
- Knowledge of gym and retail operations.
- Positive and energetic personality with a “can do” attitude.
- Is a manager who will be the first one in & the last one to leave.
- Personal Training Certification(s) a big plus.