Benefits:
Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Paid Parental Leave
Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose: The role of a Sales and Marketing Manager is specifically tailored to attract and retain guests, increase revenue,
and promote the unique experiences offered. The Sales and Marketing Manager will spend 60% of their time
working on sales initiatives and 40% of their time working on various marketing campaigns.
Key Responsibilities:
Strategic and Financial Management
Conduct market research to understand industry trends, customer needs, and competitive landscape. Identify new market opportunities and potential areas for expansion.
Develop comprehensive sales and marketing strategies that align with the company's goals and objectives.
Assist in developing and maintaining a sale and marketing budget.
Allocate resources efficiently to various sales and marketing initiatives.
Ensure optimal use of the budget to maximize return on investment (ROI).
Operational Management
Develop and maintain a strong brand identity and ensure consistent messaging across all marketing channels.
Implement SEO, social media, email marketing, and content marketing strategies to drive online engagement.
Manage the sales pipeline and ensure effective lead generation and conversion strategies.
Develop and maintain sales documentation, including proposals, contracts, and agreements.
Negotiate contracts and agreements to ensure favorable terms and conditions.
Monitor sales metrics and performance, providing regular reports and insights to senior management.
Oversee the creation and distribution of marketing materials, including brochures, advertisements, and digital content
Staff Management
Ensure the marketing and sales team has access to the necessary tools, technology, and resources to perform their duties effectively.
Manage the marketing budget for team resources and training.
Customer Service
Serve as a point of contact for clients, providing assistance and support throughout the booking process.
Communicate with clients to confirm details, address inquiries or concerns, and provide updates on the status of bookings.
Build and maintain positive relationships with clients to encourage repeat business and referrals.
Education & Qualifications:
Highschool or GED equivalent.
Must be 21 years old.
Must be able to work up tp fifty hours per week.
Able to lift up to 50 lbs, Able to stand for long periods of time.
Desirable - AA or BA in business management or relevant discipline.
Experience:
Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position.
Experience in a high-volume environment.
Desirable - Previous experience at an FEC or restaurant
Skills & Competencies:
Excellent verbal and written communication skills
Time management skills
Leadership skills
Meticulous attention to detail
Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology.
Technological Proficiency
Basic working knowledge of our Customer Relationship Management (CRM) Software
Working knowledge of our Reservation and booking software.
Working knowledge of our Point-of-Sale (POS) System
Intermediate skills with Microsoft office, and Windows based PCs
Intermediate payroll and HRIS platform understanding
Desirable - Social media proficiency
Personal Qualities:
Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
English
Desirable - Spanish
Department: Operations Location: On-Site Travel Required: Occasionally Type: Full-Time Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams Supports & Engages With: Manager Assistants, FOH, BOH, Guests