Team Lead Housing Coordinator

Company:  Community Economic Defense Project
Location: Denver
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

About the Community Economic Defense Project (CEDP) & CED Law
Our mission
We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive.
Our Organization
The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a "one-stop-shop" approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed.
Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. In the previous two years, we have distributed more than $100 million in aid and served more than 40,000 Coloradans. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper. CEDP's model has been cited as a best practice by White House, HUD, the Urban Institute, and in the media.
Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP's work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy.
More about the Housing Coordinator Team Lead Role:
In this dynamic role, you'll manage housing paperwork, assess voucher eligibility, maintain accurate records of recipients and their housing status. Collaborate with landlords and property managers to ensure compliance, offering guidance to voucher recipients, conducting property inspections, and resolving conflicts are key responsibilities. You'll also work with government and community organizations to promote affordable housing options, staying updated on housing policies, ensuring program compliance, and preparing necessary reports. In addition, you will also be collaborating with CEDP Leadership to build out new and existing programs and support in staff development and training.
As a Housing Coordinator Team Lead you will:

  • Support staff development and training. This includes new staff training, mentoring new and existing staff and lead meetings when necessary.
  • Collaborate with the Manager to support in building out new and existing programs. This includes providing support in the development and implementation of these programs as well as providing feedback and attending necessary additional meetings.
  • Take on additional Voucher Administration Projects such Process Maps, File Review, Running/updating Reports and other team projects.
  • Provide staff with support on daily inquiries and be willing to jump in on complex client cases.
  • Research, monitor, and properly interpret HUD rules and regulations for various housing programs. These programs may include Housing Choice Voucher, State Housing Voucher, Emergency Housing Voucher, Rapid Rehousing and others.
  • Conducts housing orientations, Housing Quality Standards inspections, lease-ups, tenant conferences, annual re-certifications, interim re-certifications and calculates repayment agreements for housing programs, in a timely manner, maintaining a caseload of maximum 80 households from different Voucher Programs such as but limited to: HVCs, PBVs, SHVs, EHVs and Rapid Rehousing.
  • Outreach and engage program participants on an as needed basis. This may include meeting with program participants in the office, on the streets, in the shelters, at places of employment, virtually, or in their rental units to ensure housing program activities are completed.
  • Identify and collaborate to resolve conflicts with and between landlords, program participants, case managers. This will include rent and lease negotiations per CEDP procedures.
  • Collaborates with case managers, Peer Specialists, Housing Navigators, other CEDP staff, and outside agencies as necessary, to ensure housing stability for the household.
  • Monitors and documents rental units that fail inspection. Imposes sanctions of rent abatement for units not meeting repair deadlines.
  • Demonstrates competency in and maintains housing databases. This may include data entry into multiple systems; HMIS, HubSpot, Microsoft Office, Google Suite, Elite, and others.
  • Participates in CEDP's ongoing efforts to improve existing processes by maintaining openness and curiosity about processes, systems and technologies
  • Conducts household rent calculations in accordance with funder and HUD regulations. This will include documenting (1) income verification (2) payment standards/FMRs (3) utility allowances (4) contract rents (5) total tenant payments (6) housing assistance payments and (7) final tenant rent.
  • Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork.
  • Demonstrates a respectful attitude towards partners and coworkers that promotes teamwork, open communication, and effective customer service.
  • Performs other duties as assigned by the supervisor
Position Requirements:
  • Experience working with people who are experiencing homelessness or who have come from homelessness preferred.
  • Sound critical thinking and decision-making skills to ensure HUD regulations are being followed while also being sensitive to the needs of participant households and their landlords.
  • Consistently superb technical and customer service skills that would include effective interpersonal communication and active listening skills that demonstrate a high degree of emotional intelligence.
  • Experience and ability to work in an agile environment
  • Experience maintaining a high level of confidentiality and professionalism in handling sensitive client information.
  • Excellent time management and organizational skills. This would include being able to prioritize, schedule and coordinate multiple responsibilities simultaneously.
  • Demonstrated commitment to Equity and Social justice
  • Bilingual candidates preferred.
  • Reliable transportation required
  • Must be a current CEDP Employee
Additional Details:
  • Candidates must reside in Colorado, ideally within the greater Denver Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k.
  • A competitive salary of $62,500.00 + $1,000.00 Hybrid Stipend added to Annual Salary
  • Applications will be reviewed on a rolling basis but must be received by October 10, 2024
  • The estimated time to complete the recruitment process will be by October 28, 2024
  • As in-person work is sometimes required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.
  • CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard of race, color, religion, national
  • origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
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