Senior Product Analyst

Senior Product Analyst

Date: Jul 1, 2024

Company: PACCAR

Join a dynamic, collaborative product marketing team! As a product analyst, you’ll partner with internal departments and external suppliers to enhance PACCAR Parts product offerings to our dealers. You’ll support your business unit with strategic marketing initiatives, promotions and data-driven solutions to drive business growth. Have fun diving into the data to determine which customer segments respond to which programs, identify sales opportunities and fill in program gaps. In addition to supporting the day-to-day activities of your business unit, you’ll help troubleshoot part and program issues in the field and work with a variety of teams to find solutions. Get creative launching new dashboards, reporting tools and process improvements to support program success.

Job Functions / Responsibilities

• Work with Product Manager and Product Director to implement new programs and promotional actions.
• Lead data analysis for strategic business unit. Create dashboards and analytics on key performance metrics.
• Work with marketing services to develop key marketing support elements for product groups, including dealer communication, promotional plans, marketing events, product sales training cataloging and other program support as required.
• Support requests from external and internal customers, including outside sales and fleet sales teams.
• Communicate with dealers, sales, customer service, pricing, and other departments on product updates.
• Manage day to day supplier relationship, including documentation updates and scorecard performance.
• Review and approve tooling dispositions requirements from suppliers.
• Develop and maintain a crash collision catalog for older and newer models.
• Lead and/or participate in Six Sigma projects.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Business or related field, required.
• MBA or other advanced degree a plus.
• 2+ years of relevant work experience, required.
• Knowledge of truck components, aftermarket sales and parts distribution desired.
• Strong customer service skills and proven organizational skills with strong attention to detail.
• Six Sigma or Lean experience.
• Proficiency with Microsoft Office Suite.
• Excellent communication and interpersonal skills including the ability to develop business relationships.
• Proven ability to work in a team oriented, multi-functional business environment.
• Ability to multi-task and attention.

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match.
• Fully funded pension plan that provides monthly benefits after retirement.
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.
• Tuition reimbursement for continued education.
• Medical, dental, and vision plans for you and your family.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Paid short-and long-term disability programs.
• Life and accidental death and dismemberment insurance.
• EAP services including wellness plans, estate planning, financial counseling and more.
• This position is eligible for a holiday gift.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.