Chief Community Engagement Officer
- DEPARTMENT OF BUSINESS SERV.
- Full-Time
- Location: MANHATTAN
- No Exam Required
- Department: WDD Program Management
- Salary Range: $95,000.00 – $120,000.00
Job Description
Please include your cover letter in your application.
The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.
The Division of Citywide Workforce Opportunity (CWO) of the NYC Department of Small Business Services (SBS) is responsible for connecting nearly 100,000 New Yorkers each year to good jobs and training opportunities that empower them to lead successful lives.
Reporting to the Deputy Commissioner for Citywide Workforce Opportunity, the CCEO will:
- Oversee the day-to-day operations of NACE; mentor managers and other staff; provide professional development opportunities to team members and ensure that annual team goals developed with the Deputy Commissioner are met.
- Develop a strategy for enhancing existing and developing new partnerships with government agencies, as well as community-based and nonprofit organizations across the City.
- Working in close collaboration with the Mayor’s Office and senior SBS leadership, oversee the JobsNYC initiative.
- Plan and execute job fairs and other large-scale workforce development events on behalf of the Division and SBS.
- Support and amplify other community-based mayoral and agency events as requested.
- Serve as Division lead on matters related to serving new New Yorkers.
- Research and stay abreast of neighborhood and community-based data and trends related to unemployment.
- Track partnerships with organizations and agencies through the establishment of a CRM or similar system.
- Oversee coordination of translation and interpretation for CWO events.
- Serve as a member of CWO’s senior leadership team; represent Division at meetings and conferences.
- Perform other duties as assigned.
Minimum Qualifications
A baccalaureate degree from an accredited college and at least 5 years of full-time experience in any of the following: community or labor organizing; managing community-based economic development programs or projects; serving in a senior leadership role in a neighborhood or community-based organization; managing community outreach and engagement for a private or non-profit organization, or a public agency; or related experience.
Preferred Skills
- Exceptional written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Strategic mindset and excellent research, analytical, and problem-solving skills.
- Familiarity with city government and the workforce development landscape in NYC.
- Meticulous attention to detail.
- Ability to work efficiently under pressure against tight deadlines.
- Ability to actively listen and synthesize information.
- Ability to handle sensitive and confidential matters with discretion and tact.
To Apply
All Applicants: Apply through NYC JOBS at and search for Job ID: # 646907.
Current SBS Employees: Please email your resume and cover letter to
Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.
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