Account Director Senior Enterprise

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As an Account Director Senior with Lumen, you will be responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of new business. Accountable for the coordination and strategy on assigned key account(s). You will also be responsible for the overall development and implementation of the account plan.

Location

The candidate for this role must reside in one of the following locations:

• Iowa - Any city
• Minnesota - Any City
• Chicago, IL
• Wisconsin in the following cities: Milwaukee, Appleton, Green Bay, Oshkosh, or Madison.
• #WFHIA
• #WFHMN

The Main Responsibilities

• Identifies, bids on, negotiates, and closes new sales opportunities to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Broadens and deepens existing customer relationships to gain strategic positioning as well as retain existing revenue and attain additional business.
• Provides input to sales management about trends and changes taking place within the customer's organization and makes recommendations about future courses of action necessary for the company towards improving its position with the customer.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
• Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
• Drives account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership.

What We Look For in a Candidate

Required:

• 10 years of sales experience in the technology or telecommunications industry.
• Knowledge and understanding of the telecom industry's competitive landscape.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
• At least 50% of time conducting sales activities outside of the office.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges:

• $118,130 - $157,500 in these states: IA, WI
• $124,040 - $165,380 in MN
• $129,940 - $173,250 in IL

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 333849

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Application Deadline

11/23/2024