At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.
About the Role:
As our AVP of Client Services, you'll spearhead the charge in building and nurturing long-lasting relationships with our top-tier clients. You'll lead a high-performing team managing 20-25 projects per direct report, overseeing a total revenue of $10-15M. This role demands a visionary leader who can drive growth, strengthen partnerships, and ensure client satisfaction across our diverse portfolio. If you're ready to elevate client services to new heights and make a significant impact in a fast-paced, innovative environment, this is your opportunity to shine.
What will I do?
Relationship Architect: Build and maintain exceptional client relationships that drive revenue growth and retention across the company.
Client Champion: Ensure the highest levels of service and partnership while identifying and capitalizing on growth opportunities.
Team Mentor: Lead and inspire a team of direct reports, fostering client retention, driving professional growth, and guiding the management of large-scale project portfolios.
Growth Strategist: Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
Cross-Functional Collaborator: Work seamlessly with various teams to exceed client expectations and align solutions with business objectives.
Required skills and qualifications:
Client Services Veteran: 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships.
Leadership Guru: 4+ years of experience leading teams and developing top talent.
Tech Industry Insider: Strong background in the IT or technology services sector.
Consultative Strategist: Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
Communication Ace: Advanced level of English for clear and effective communication.
What We Offer
• Flexibility: Choose where and how you work for enhanced creativity and innovation.
• Tailored Compensation: Personalize your earnings to suit your financial goals.
• Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
• Autonomous Workflow: Take control of your schedule to achieve work-life balance.
• Well-being: Enjoy generous leave policies for rest and rejuvenation.
• Diversity & Inclusion: Thrive in a diverse and inclusive environment.
• Collaboration: Engage with industry leaders for collective growth.
• Development: Access mentorship and growth opportunities for continuous advancement.
If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!