Shelter Navigator (Overnight Shift) - Hope House Health & Living Center

Our Hope House is looking for Shelter Navigators! As a Shelter Navigator (formerly called "Campus Aide"), you'll play a crucial role on our team in helping to ensure safe operations while serving people experiencing homelessness. You'll provide professional supervision to clients while treating all clients, staff, visitors and volunteers with the utmost dignity and respect. You'll also support the Case Manager, stock supplies, ensure facility cleanliness tasks are completed and monitor clients and volunteers in their work. Here you have the opportunity to positively influence those around you! Come join our team and help us work towards ending homelessness in our community!
What's it like to work at PCHC? Find out:
Schedule: Full-Time, Wednesday - Saturday, 8pmpm-6:30am (Sunday / Monday / Tuesday OFF) (NOTE: Shift differentials available for this overnight position)
Highlights of the position:

• Provides professional supervision to clients regarding personal hygiene and health concerns, especially regarding public health issues, by demonstrating empathy and appropriate guidance.
• Ensures open lines of communication with other staff members at all times to ensure safe and effective operations.
• Maintains awareness of the condition and cleanliness of building, notifying supervisor of poor conditions or repairs needed. Responsible for maintaining the cleanliness of the building to reduce public health risks.
• Is flexible in adapting to the needs of the clinic and shelter, providing assistance and support as needed.
• Participates in the maintenance of the donor log.
• Adheres to the "Shelter Bill of Rights."
• Treats all staff, clients, visitors, and volunteers with dignity and respect, maintaining professional boundaries at all times.
• Collaborates within teams to ensure Hope House services are patient-centered and mission-focused. Continuously looks to seek improvement and implement best practices.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC cares for the WHOLE person, offering a broad range of services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Lab & X-Ray, Physical Therapy and Podiatry all within one organization.

Education and Experience:

• High school graduate or equivalent preferred.
• Having a valid driver's license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is preferred. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual's ability to perform the responsibilities of the position, in accordance with PCHC's Automobile Safety and Background Check policy.
• Experience and/or education in mental health or Chemical Dependency appropriate to the age of clients is preferred.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or America Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)