Revenue Cycle Team Lead
Job Locations:
US-CO-ENGLEWOOD
ID: 2024-153613
Line of Business: Amerita
Position Type: Full-Time
Pay Min: USD $21.00/Hr.
Pay Max: USD $23.00/Hr.
Our Company
Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.
Overview
The Revenue Cycle Management Ancillary Services Team Lead will be capable of performing all activities related to the tracking and resolving of Amerita's credit balances, processing incoming/outgoing correspondence, medical records, payer/patient refunds, payer audits, appeals, and providing Revenue Cycle Management (RCM) support. The RCM Ancillary Services Team Lead will be the primary resource for all employees of the RCM Ancillary Services team. They will work closely with the RCM departments, finance, operations, and other team leads to identify and share information about trends or patterns in payment and residual balance activity. The RCM Ancillary Services Team Lead will ensure that the Revenue Cycle Management department maintains compliance with company policies and all applicable laws and regulations regarding billing, collections, credit balances, banking, and the security of patient financial information. Above all, qualified candidates should possess exceptional internal and external customer service and communication skills and promote a positive company culture.
Benefits:
* Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
* Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
* 401(k) Retirement Plan with Employer Match
* Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
* Employee Discounts
* Tuition Reimbursement
* Paid Time Off & Holidays
Responsibilities
- Assists with the daily direction of the RCM Ancillary Services Team consisting of 12-20 employees.
- Assists with hiring, onboarding, professional development, and performance oversight, including identifying performance issues and coaching employees toward improvement.
- Assists the RCM Ancillary Services Manager and RCM Corporate Trainer with the development and implementation of training materials.
- Monitors staff workload and makes recommendations of current and future staffing needs to the RCM Ancillary Services Manager.
- Assists staff with improving departmental processes and issue resolution.
- Oversees the processing and accuracy of all incoming/outgoing medical records requests and payer audits.
- Coordinates the processing of refund checks with Amerita's and PharMerica's accounts payable departments.
- Analyzes aged credit balances and root causes to identify trends.
- Reviews adjustment report to ensure adjustments taken are categorized correctly.
- Revises and implements policies and procedures to ensure best practices are followed.
- Reviews weekly performance/productivity metrics and conducts quarterly audits.
- The RCM Ancillary Services Team Lead is the initial resource for all employees of the RCM Ancillary Services team.
Qualifications
- High School diploma/GED or equivalent required; Associates degree in Business, Accounting, Finance or a related field a plus.
- A minimum of one (1) year of experience in revenue cycle management; supervisory and home infusion experience a plus.
- Working knowledge of Managed Care, Commercial, Government, Medicare, and Medicaid reimbursement.
- Working knowledge and application of metric measurements, basic accounting practices, ICD 9/10, CPT, HCPCS coding, and medical terminology.
- Solid Microsoft Office skills with the ability to type 40+ WPM.
- Strong verbal and written communication skills.
- Ability to independently obtain and interpret information with a strong attention to detail.
- Ability to adjust to workflow demands and meet specified deadlines.
- Knowledge of state/federal regulations as it pertains to revenue cycle management, a plus.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
About our Line of Business
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information about Amerita, please visit . Follow us on Twitter and LinkedIn.
Salary Range
USD $21.00 - $23.00 / Hour
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