Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Event/Concessions Coordinator will include both event-driven and concession-driven responsibilities. Responsibilities related to events will include the overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives, customer service representation to our guests and logistics of departmental activities relating to events. The responsibilities related to concessions will include the effective management and running of venue concessions operations including event planning support, inventory control, product ordering, cash control, compliance with alcohol service polices, guest service, and employee/volunteer training and supervision. The Event Coordinator must be available to work and event-driven schedule including evenings and weekends.
This role pays an hourly rate of $17 to $20.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 20, 2024
Responsibilities
Essential Job Functions:
- Act as liaison for the building on event day with all parties involved in the event
- Communicates all event information to the appropriate Departments and staff
- Communicates in a timely manner with each Department Head regarding specific needs and information for each event
- Coordinate event requirements with caterers, clients, and building staff
- Prepare event data sheets for building staff prior to each event
- Present event reviews in weekly wrap-up meeting with all building staff and participate in event previews/reviews in weekly Production staff meeting
- Complete monthly inventory of concessions products
- Responsible for ordering or shopping for products in a timely manner to ensure product availability in concessions for shows
- Assist in shopping for backstage catering
- Responsible for reviewing cash change needs for concessions and putting in change requests
- Ensure all policies and procedures related to health and ABC regulations are followed
- Assist Ynot Wednesday Beverage Supervisor with replenishing stock during event and ordering after event to ensure product availability for the next week
- Serves as a resource for POS applications, training and hardware problems
- Coordinates with all preferred caterers including supervising load in/out and use of any building equipment
- Assist with the scheduling of all house and area managers, EMT, security, and volunteer ushers for all events by preparing Master Event Calendars
- Support the Office of Cultural Affairs to coordinate their rotating art gallery
- Assist Volunteer Coordinator with tasks as assigned
- Serve as Manager on Duty as required by General Manager
- Executes other operational duties as assigned
Qualifications
- 4-year degree from a college or university preferred
- One year experience in the same or similar position in arenas, convention centers, stadiums or theaters preferred
- Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours both inside and outside)
- Experience with Microsoft Office products, CAD and Volgistics software preferred
- RSVP/TIPS training or the ability to obtain preferred
- Demonstrated ability to function in a fast-paced, high-pressure environment
- Must be able to sit, stand, or walk for long periods of time (minimum of 4 hours)
- Must be able to lift up to 40 pounds
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.