About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The Asset Management Service Delivery organization is looking for a Technical- Application Service Delivery Leader, responsible for overseeing Front and Middle Office Operations and Trade Desk within NTAM technology space. The areas of operation include Liquidity/Fixed Income/Equities and Index Platform. The eligible candidate is expected to have a client-centric focus and background/experience in the above-mentioned domain along with experience in Portfolio Construction and Asset Allocation.
The Asset Management Platform (Liquidity, Fixed Income/Equities/Index Platform) is going through an extensive modernization moving from On-prem infrastructure to Cloud Technologies for both Self-Serve Analytics and operational runtime needs. The modernized platform needs to be equipped with self-service capabilities and automated infrastructure operations to enhance Service Delivery experience and organizational efficiency.
You must have:
- 15+ years of experience in a technical business facing (face to face) role within a financial institution or similar preferred.
- 5+ years of trade desk experience including working with Portfolio Managers and Traders to resolve day-to-day operational and technical issues.
- Experience working with Portfolio Managers and Traders in Asset Management or a similar investment management domain.
- Minimum 7 years of working knowledge of trade life cycle, including Liquidity/Fixed Income/Equities and Index platform.
- Demonstrated leadership and cross-functional collaboration experience.
- Excellent knowledge of Liquidity/Fixed Income/Equities/Municipal bond securities and Index Platform.
Skills/Experience:
- 10+ years of management roles with exposure to a global delivery model.
- Expertise in technologies like Oracle, Java, React JS and cloud technologies like Azure, Snowflake, and Azure Synapse.
- Experience in configuration, maintenance, and optimization of on-prem and cloud data solutions (Oracle, Data Stage, Azure/Synapse), Cloud Infrastructure, and Data Workloads.
- Extensive knowledge of application development and support processes, usually having experience with multiple system technologies.
- Strong domain knowledge and experience working with a wide range of Financial Services/Asset Management technology platforms.
Roles and Responsibilities:
- Act as a liaison between Business and Technology to identify operational pain points and ensure they are addressed with Engineering counterparts or within the Service Delivery team.
- Work with Portfolio Managers and Traders on their day-to-day trading and application challenges.
- Build relationships with Business stakeholders to understand operational gaps and ensure they are addressed.
- Partner with DEV engineering solution architects and engineers to understand new solution designs (On-prem and cloud) and work with DEV SMEs to understand the gaps and identify automation opportunities.
- Ensure solutions built are risk resilient.
- Ensure robust patterns and frameworks are established for data ingestion, consumption, etc.
- Provide Service Delivery leadership and oversight to the on-prem Oracle DBAs, Cloud Engineers, and DevOps engineers.
- Ensure the platform is scalable for large amounts of data ingestion and processing without service degradation.
- Build processes for monitoring and optimizing performance.
- Ensure data masking is in place in all non-production environments using enterprise tools and partnering with other enterprise teams.
- Engage in high-level break/fix support during disaster recovery scenarios and assist with production issues when higher-level analysis is required.
- Work closely with architects and enterprise stakeholders to ensure solution alignment with best enterprise practices.
- Manage performance of the staff and maximize effectiveness by building strong team/technical competencies.
- Recruit, develop, and mentor high-performing and diverse teams across various workgroups. Promote teamwork in problem resolution. Foster an environment of open discussion, learning, and process improvement.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation:
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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