Chief operating officer

Chief Operating Officer Job Description

Connections for Independent Living is the nonprofit Center for Independent Living for northeastern Colorado, serving people with disabilities throughout seven counties.

The Chief Operating Officer must have exceptional organizational skills with a meticulous attention to detail, who works well under pressure, and who meets deadlines. Excellent interpersonal and communication skills with the ability to multitask and adapt to many communication styles. Bilingual candidates are encouraged. A sense of levity and humor is most appreciated.

Key Responsibilities: Reporting to the Chief Executive Officer, the Chief Operating Officer is a member of the leadership team and is directly responsible for assisting the Chief Executive Officer with the overall management of Connections’ resources, encompassing fiscal and personnel management, community relations and funding. In addition, this position ensures that the mission and resources of Connections are maintained through proper documentation, activities, and community needs. This position is responsible for coordinating the work of staff to provide services to all persons with disabilities in setting and maintaining goals to become independent, or to maintain independence. These Independent Living (“IL”) services include, but are not limited to: individual and systems advocacy, independent living skills training, information and referral services, transitional services, and peer support to people with disabilities, their families, and the community.

Duties and Responsibilities:

Management

• Assist Chief Executive Officer and manage the Director of Programs & Services in the daily operational management of all Connections IL programs and services.
• Ensure staff development through facilitating a strong, team-oriented and collaborative ethical approach with transparency throughout all operations, including organizational growth and development of staff resources.
• Coordinate the daily process for assigned services within different Connections programs, including training staff in specific areas necessary to fulfill job responsibilities.
• Assist Chief Executive Officer with implementation and administration of center contracts, strategic planning, programs and policies.
• Ensure agency and departmental procedures and policies are followed by staff.
• Work closely with the Chief Executive Officer to ensure budget management through managing and tracking budgetary items specific to assigned revenue areas.
• Coordinate writing and preparation of mandated Federal and State reports, fulfilling contractual requirements of the programs and services, and complying with the relevant timeline for submission.
• Manage Program and Service recordkeeping using multiple databases and documentation processes, and billings to include communicating and working closely with the Chief Executive Officer and financial department.
• Responsible for the maintenance, upkeep, and compliance audit of all IL services and consumer files.
• Submit required paperwork, including monthly departmental reports and performance appraisals, on a timely basis to state and federal agencies according to department and agency guidelines.
• Facilitate staff development and provide personal guidance as necessary.
• Assist Chief Executive Officer with securing and maintaining funding for all programs and services including applying for grants and the development of fee-for-service programs.
• Responsible for researching, writing, and applying for grants as well as implementing grant-related programming, including tracking and reporting on grants.
• Responsible for coordinating maintenance and purchase of new physical and electronic items for staff use including computer equipment and software. This can also include ensuring building and vehicle repairs and maintenance.

Delivery of Services to Consumers

• Play an active role in the long-term health of Connections and its mission.
• Help maintain a healthy team atmosphere with a philosophy of kindness.
• Assist the team to respond appropriately to information and referrals in a timely manner.
• Maintain detailed records.
• Demonstrate best practices to team in providing skills training.
• Maintain knowledge on disability issues within the community to provide guidance and advocacy to consumers as needed.
• Ensure the delivery of the five core IL services to consumers: information & referral, peer support, independent living skills training, individual & systems advocacy, and transition services.

Promote Disability Awareness and the Independent Living Philosophy

• Publicize and promote the concept of IL throughout the Connections service region by providing presentations to community organizations and assisting with public relations.
• Serve on community committees, promoting active community involvement and cooperative networking regarding disability issues.
• Identify and/or organize community interest networks to promote disability rights and advocacy.

Knowledge, Abilities and Skills

• Ability to work independently and exercise discretion and independent judgment regarding the delivery of services, and advocacy on behalf of individuals with disabilities.
• Demonstrates digital literacy, adaptability, and resilience.
• Minimum five years’ experience in a supervisory or management role in IL or transferrable skills area.
• Knowledgeable in program and operational development.
• Knowledge of and experience in working with financial systems, including managing multiple budgets, general knowledge of accounting procedures, and financial analysis.
• Proven skills in grants management.
• Experience in systems advocacy.
• Knowledge of human resource management laws, regulations, policies, procedures, and processes relating to human resource management functions.
• Ability to communicate effectively internally and externally orally and in writing.
• Ability to establish and maintain effective working relationships with consumers, co-workers, the public, and service providers.
• Knowledge of American Disabilities Act regulations a plus, as is general knowledge of American Sign Language and other communication accommodations.
• Must be able to pass a background screening.
• Reliable transportation and ability to travel within our service region as well as statewide as necessary.

To apply : Persons with disabilities are encouraged to apply. More than 50 percent of our team have a range of disabilities and life experiences, which enhance our ability to advocate.

Candidates must submit a brief letter of interest and professional resume no later than 10/11/2024, by email to with the subject line "Chief Operating Officer" for consideration.

Qualified candidates will be contacted on a rolling basis. No phone calls unless as a necessary accommodation.

• Location: 1331 8th Avenue, Greeley, Colorado 80631.
• Compensation: This is a full-time exempt position. Salary range $75,000 - $85,000 annually. 40-hour work week. Benefits package includes sick leave, vacation days, healthcare reimbursement, retirement match, and a generous holiday schedule.
• Work schedule is normally Monday through Friday between 8 a.m. and 4 p.m. with occasional schedule changes as needed.
• Connections is a non-profit 501(c)3 organization.
• Principals only, please. No recruiters.
• Do not contact Connections regarding other services, products or commercial interests.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Schedule:

• Monday to Friday
• No nights
• Weekends as needed

People with a criminal record are encouraged to apply.

Application Question(s):

• Do you have education or work experience in human services or related field?

Experience:

• supervisory: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Greeley, CO 80631 (Required)

Ability to Relocate:

• Greeley, CO 80631: Relocate before starting work (Required)

Work Location: Hybrid remote in Greeley, CO 80631