Behavioral Health Navigator

1. Assessment
   
   • Provide telephonic screening of BH members using PHQ-9, GAD, and other CM-DM diagnostic tools to determine additional care support needs.
   
   
2. Communication
   • Communicates with HMSA members, physicians, case managers, and disease management team members.
   • Coordinate with other colleagues to ensure continuity of care for members in assigned work queue.
   
   
3. Triage
   • After assessment, triage members to appropriate BH program
   
   
4. Data Management and Documentation
   • Complete and file forms and input data into appropriate HMSA systems.
   
   
5. Education
   • Provide navigation, referrals to community resources, and educational materials.
   
   
   
   
6. Performs all other miscellaneous responsibilities and duties as assigned or directed

#LI-Hybrid