At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
The Opportunity
The security position is part of the Facilities Team and is responsible for ensuring the safety and security of our senior living community.
What You'll Do
- Provides a highly visible status to residents and potential intruders to foster a sense of safety.
- Operates wireless communications equipment between Security Guard and office.
- Patrols hallways, building and parking lot to ensure it is well lit and resident vehicles are locked.
- Ensures that all doors are secured and locked in the evening.
- Responds personally to location to satisfy needs of the residents and personnel.
- Adheres to established safety procedures. Maintains a current list of emergency numbers.
- Keeps record of residents entering and leaving premises after front doors are locked.
- Answers in-coming phone lines when office is closed.
- Maintains confidentiality of resident and community information.
- In the event of emergency, assists local emergency personnel within the facility as needed.
- Responsibilities include customer service, resident safety, and communication.
What You'll Bring
POSITION REQUIREMENTS / QUALIFICATIONS:
- Must be at least 18 years of age.
- Must pass State and Company criminal background/drug screens.
- High school diploma or general education degree (GED), or equivalent combination of education and Security experience desired.
- Knowledge of legal requirements for security guard position required.
- Make independent and good judgment decisions within proper policy and procedures.
- Previous security experience desired.
- Ability to react calmly and confidently under pressure and in unexpected situations.
We Got You
We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.
- 401k + Match
- Competitive PTO
- Life, Disability & other supplemental benefits
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
Is This You?
Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.
- Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
- Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
- Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
- Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
- Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.