Accenture Song Digital Marketing Services professionals help our clients achieve increased operational efficiency and effectiveness for direct marketing communications. In addition, our professionals design marketing programs that help our clients achieve their acquisition, growth and retention objectives across B2C, B2B and B2B2C business models. These technologies typically include campaign management, lead and/or loyalty management, content management, and data management solutions.The Marketing Services Campaign Program Manager assists in planning and executing marketing strategies on behalf of our clients, as well as driving operational efficiencies. They provide leadership and expertise for the Campaign Execution Leads and the offshore Campaign Operations team. They work closely with Customer Marketing Strategy and the Campaign Technology Lead to ensure successful execution, monitoring and campaign reporting.Key Responsibilities:Manage a team of global marketing services professionals in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects as well as the ability to collaborate with cross-functional teams (including brand teams, agency partners, technology delivery teams, campaign operations and campaign production)Coordinates campaign timelines for the client and manage client expectations throughout deliveryKey participant in weekly, monthly, and quarterly client meetings sharing operational reporting, KPIs, and drives project improvement opportunitiesLeads, manages, and coaches the campaign management and operations team on-shore and off-shore with shared focus on growth of existing skillsetCollaborates with Customer Marketing Strategy and Planner, Release teams, Client and related Marketing Services teams to ensure successful campaign executionRecognizes opportunities for expansion of existing services and/or potential for new services; leverages SMEs across the organization to aide in sales opportunitiesEvaluates and streamlines business processes to maximize efficiency and effectiveness as it relates to campaign operations and executionParticipates in strategic planning meetings with the client and manages resource utilization and forecasting demand; ability to prioritize based on client’s business goalsParticipates in knowledge sharing across the Marketing Services practice, specifically with other Campaign Program ManagersBasic Qualifications:Minimum of 7-8 years of experience in a marketing services delivery role within Direct Marketing, Campaign Management, Marketing Service Provider, Marketing Agency, and/or Marketing OperationsMinimum of 2 years in a management position managing a team of global marketing services professionals.Minimum of 5 years in a client-facing roleMinimum of 3 years of experience with transactional databases and marketing automation platforms/technologies; e.g. Salesforce Marketing Cloud/Exact Target, Adobe Campaign, IBM Campaign/Unica, Siebel-Marketing, Oracle-CRM-Marketing, SAP-CRM-Marketing, Eloqua, MarketoPreferred Qualifications:Experience across multiple verticals, e.g. Life Sciences, Retail, Financial ServicesUnderstanding of marketing strategy with experience in targeting, segmentation, test/control design, campaign analytics, prospect and customer lifecyclesExperienced in the relationship between marketing strategy, customer data, segments, channel, creative, content, and offers and how they interact to drive desired business outcomesAbility to evaluate concepts and present recommendations to senior leadershipCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.Information on benefits is here. ( Location Annual Salary RangeCalifornia $93,400 to $224,600Colorado $93,400 to $194,100District of Columbia $99,500 to $206,700New York $86,500 to $224,600Maryland $86,500 to $179,700Washington $99,500 to $206,700What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. 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We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is committed to providing veteran employment opportunities to our service men and women.For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. 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