Medical Assistant
Trusted Medical, PLLC
About us
Trusted Medical, PLLC is the clinical care delivery affiliate of Edera ( We specialize in serving Veterans by reducing wait times for them to gain access to disability screens and separation health assessments required by the Veteran Affairs (VA) to receive benefits. Help serve those who have served us by joining our growing team!
Job Description
The Certified/Registered Medical Assistant will be responsible for coordinating the medical office and any Veteran/family activity including patient flow related to in-person visits. The role will require excellent customer service skills, Provider support in relation to checking Veterans/patients into the clinic, retrieving medical documentation, scheduling, and examination assistance. The Medical Assistant will be responsible for cleaning and disinfecting the exam rooms and maintaining overall office cleanliness. Ideal candidates have a proven track record of high reliability working in a very independent atmosphere with little oversight.
Duties include the following.
Prepare for and deliver exceptional Veteran/patient handling and care during all interactions - all-inclusive front and back-office duties.
Assist providers with checking veterans/patients into the clinic, scheduling, medical documentation retrieval and submitting all required medical documentation timely.
Participate and contribute to all work activity and organized meetings, sharing point of view and recommendations. Support organization by practicing fiscal responsibility as well as maintaining compliance with policies and regulations. Further support by contributing to operational developments, process improvement initiatives and strategic planning.
Ability to initiate and follow through on work independently
Proven ability to be prompt, reliable with a strong, professional work ethic
Proven problem-solving skills with ability to analyze situations, identify existing or potential problems
Proven ability to establish and foster significant relationships
Excellent written and verbal communications skills
Ability to work in a fast-paced, dynamic environment, and work collaboratively in a team environment
Ability to meet assigned deadlines and adapt to changing priorities
Education/Experience:
Active MA Certification in state of employment
More than 1 year experience strongly preferred
Experience with Interacting with the Veteran population preferred
Knowledgeable with managing provider workflow and scheduling
Technological Skills:
Experienced in one or more major Electronic Health Records
Strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint, and Teams)
Knowledge of EKG, ABI, Spirometry, phlebotomy
Required Knowledge and Skills:
Ability to assist Veterans with walking, transfer, examination preparation etc.
Ability to assist Providers with examinations, if needed (i.e., chaperone)
Ability to initiate and follow through on work independently
Proven ability to be prompt, punctual, and reliable
Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions based on our current or potential future capabilities
Proven ability to establish and foster relationships
Excellent written and verbal communications skills
Professional demeanor, strong work ethic, discrete, resourceful, and ability to maintain confidentiality
Ability to work collaboratively in a fast-paced, dynamic team environment
Detail-oriented with the ability to meet assigned deadlines with an ability to adapt to changing priorities.
Exercises fiscal responsibilities
Work schedule:
Monday through Friday
No weekends
No holidays
Benefits:
401(k) with employer matching
Health, Dental, Vison insurances
Flexible schedule
Life, long and short-term disability insurances
5 days Sick/Safe Leave
Paid time off and 2 additional float holidays
6 paid Federal Holidays
Immunizations Required:
TB Screening (less than one year old)
Hep B Titers (less than 1 year old)
Immunizations Strongly Recommended:
• COVID vaccination and boosters
• MMR Titers (less than 1 year old)
• Varicella Titers (less than 1 year old)
• TDAP Immunization (less than 10 years old)
• Flu Immunization (within current season)
Trusted Medical, PLLC participates in the E-Verify program. Trusted Medical is a drug-free workplace.
Trusted Medical, PLLC is an Equal Opportunity and Affirmative Action Employer. Trusted Medical, PLLC prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Trusted Medical, PLLC takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status