Residential Services Director

Position Summary:

The Residential Services Director will be responsible for the day-to-day operations of OCYFS's Emergency Shelter and Qualified Residential Treatment Program.

Duties and Responsibilities:

• Supervises, schedules and evaluates direct care staff.
• Ensures that emergency shelter care is performed according to OCYFS's mission, policies and procedures, funding, performance indicators and OCYFS's vision and beliefs.
• Provides on-going training for direct care staff and identifies unmet training needs.
• Monitors Emergency shelter and QRTP record documentation.
• Reviews direct care staff client file & log documentation.
• Coordinates and schedules on and off campus activities for OCC residents.
• Ensure that monthly/quarterly drills are assigned and performed.
• Prepares/maintains readiness for all State, local, or other licensure inspections.
• Ensure safety, organization and cleanliness of building in coordination with OCYFS maintenance staff and Facilities Director.
• Attends Management Meetings as scheduled.
• Participates in OCYFS's quality improvement and serves on assigned committees.
• Reviews performance quality improvement reports to identify areas of needed improvement and participates in developing and implementation solutions to improve quality of service.
• Assist in development of yearly plan that supports OCYFS long term strategic goals.
• Participates in OCYFS's annual budget planning.
• Other duties as assigned.

Qualifications:

Minimum Education and Experience:

• Bachelor's Degree in a related field plus one year's experience in managing a child care facility, or a High School education and five year's experience in managing a child care facility.
• Supervisory experience required.
• Pass a drug screen and maintain a current TB card.
• Must have a current Arkansas Driver's license and insurable under OCC's commercial vehicle insurance policy.
• Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
• Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
• Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies.

Skills and Knowledge:

The Residential Services Director works effectively with all agency staff members to promote a positive, productive ethical culture.

• Demonstrates knowledge of non-profits.
• Demonstrates knowledge of Arkansas licensing regulations.
• Demonstrates excellent communication skills.
• Demonstrates ability to be a team leader and motivate others.
• Practices excellent organizational skills.
• Practices and models conflict resolution skills.
• Follows OCC code of ethics.
• Ability to collect and analyze data.
• Demonstrates cultural sensitivity to OCC's clients and families.