Job Description - Care Transition Specialist II (3299789)
GENERAL SUMMARY/OVERVIEW
The Care Transition Specialist works collaboratively with Care Coordination to complete administrative responsibilities related to care progression and care transitions along the continuum of care. They work collaboratively with nurse care coordinators, social workers, physicians, and other care team members. The Care Transition Specialist is responsible for acting as an advocate for patients and patient families and strives to support Brigham Health’s aim for high quality care, high customer satisfaction, and optimal resource management. The person in this position will spend time on the clinical units and have direct interaction with patients and their families, clinical and ancillary hospital staff, and other internal and external customers.
- Provides direct administrative support to the care team, patients, and patients’ caregivers related to continuum of care:
- Collects, confirms and verifies key patient information (i.e., demographics, health care proxy, benefit verification, and patient preferences for pharmacy, facilities, VNA, etc.).
- Maintains knowledge and reference materials on key resources available to patients and patients’ caregivers across the continuum.
Qualifications:
- Associate degree or Bachelor’s Degree preferred.
- Health care experience, preferably in extended care facilities and community agencies.
- Preferred experience in hospital discharge planning, long term care facility, community health or utilization review.
- Interpersonal skills to interact effectively with various levels of staff, patients, families and community organizations.
- Extensive knowledge of regulations, community organization, state and federal systems, medical terminology and levels of health care.
- Must be able to manage a variable workload with the ability to constantly change priorities.
- Requires basic typing and/or computer data entry skills, experience with personal computer and software desirable.
- Must be very flexible in a constantly changing environment.
Working Conditions:
Works in a busy and, at times, stressful hospital/office environment. Must be able to work well independently and in a multi-disciplinary group. Must be flexible.
Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Primary Location
MGB BWH 75 Francis Street Boston 02115
Job
Admin/Clerical/CustService-Other
Organization
Brigham & Women's Hospital(BWH)
Schedule
Full-time
Standard Hours
40
Shift
Rotating
Employee Status
Regular
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