General Manager

Company:  Taco Heart
Location: Philadelphia
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Taco Heart - General Manager


Job Requirements

  • 2 years General Manager or Head Kitchen Manager experience
  • Ability to communicate with staff in both English and Spanish
  • Impeccable References

Job Mission


The mission of the General Manager of Taco Heart is to ensure safety and support for a team that is consistently surprising itself with its achievements. Balancing accountability with compassion, idealism with pragmatism, consistency with creativity, the GM will create an environment where the staff wants to grow and the guests want to return.


Job Description


The General Manager (GM) will oversee daily operations of Taco Heart, ensuring both long term and immediate goals are being achieved. The GM must be inspiring to staff and guests alike, moving easily between an approach grounded in the ideals of Taco Heart’s core values and the practicalities of running a sustainably profitable business. Ideally, Taco Heart is seeking a GM with a kitchen management/chef background, but we are willing to consider someone who came up in the front of house.




Areas of Responsibility (responsibilities shared with owner marked accordingly)


Staffing

  • Onboarding/Offboarding
  • Training
  • Sidework
  • Schedule
  • Reviews
  • Leadership Development & Manager Meeting (shared with owner)

Customer Service

  • In-store
  • Email
  • Social Media (shared with owner)

Kitchen Operations

  • Consistent Menu Execution
  • Inventory
  • Dessert Program
  • R&D/Menu Development (shared with owner)

General Operations

  • Payroll
  • Sidework
  • Ordering

Catering & Large Order Program

  • Intake
  • Kitchen/FOH Systems
  • Sales Growth (shared with owner)

Maintenance

  • Cleaning
  • Weekly, Monthly, Seasonal Maintenance
  • Equipment Repairs
  • Building Repairs (shared with owner)

Financial Goals

  • Top Line Sales
  • Labor
  • Cost of Goods
  • Paper Goods & Supplies
  • Weekly Reporting (shared with owner)
  • Sales Projections & Strategy (shared with owner)

Marketing & Events

  • Social Media (shared with owner)
  • Collaborations (shared with owner)
  • Staff Appreciation & Morale (shared with owner)
  • Website (shared with owner)

Special Projects (shared with owner)

  • Work with owner to identify priorities and execute new initiatives







Schedule

Average 45 hour work week

3 Office Days

2 Floor MOD Shifts

Must be available to work weekends through training period (first 3 months)

Every other weekend after initial training (alternate 6 day and 4 day work weeks)

Flexibility with other managers as needed for vacations and illness


Compensation

$65-72k annual salary depending on experience

2 weeks paid vacation

  • Taco Heart generally closes for a couple days around Christmas and on Thanksgiving - these days will not count towards vacation days

Unlimited sick leave

Complimentary tab for personal use/friends & family

$200/Month subsidy of personal health insurance

Profit sharing (25% of annual profit distributions exceeding $65k)

More detail about Taco Heart, please visit
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