Massage Therapist
Eagle Ridge Resort & Spa
1 Positions
ID: 52416
Posted On 09/05/2024
Job Overview
PURPOSE AND PERFORMANCE GOALS
Greets all guests in a professional and courteous manner and provides accurate and timely information and therapies. Performs assigned spa massage therapies on guests utilizing various modalities and assuring the enjoyment and satisfaction of spa guests. Direct all efforts toward guest satisfaction, the achievement and maintenance of all the spa standards and profit maximization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs consultation, therapy analysis and verbal communication with every guest seeking massage therapies. Solicits information regarding medical conditions that may be impacted by therapy.
Performs all services for which training has been received in the allotted time period.
Maintains treatment room in prescribed sanitary condition.
Promotes and sells spa retail merchandise
Maintains therapies within the state guidelines of the Massage Therapy license. Perform bodywork to coincide with protocols. Therapies include, massage, body wraps, reflexology, energy therapies, and related enchantments. Perform therapy on all guests regardless of age, (12yrs and older), gender or ethnicity.
Sanitizes all areas of treatment room to protocol including all instruments, tools, appliances used for therapies.
Fresh linens are to be used for every guest.
Maintains fully stocked therapy rooms.
Maintains a friendly, cheerful and courteous demeanor at all times.
Maintains good customer relations by answering questions and taking care of customer concerns in a timely and knowledgeable manner.
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Respond to guest inquiries regarding spa reservations, therapy descriptions, and guest concerns in a timely and knowledgeable manner.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED. Certification from college, technical school or accredited facility in Massage Therapy; and three to six months related experience and/or training.
LANGUAGE SKILLS
Must be able to communicate clearly with guests, customers, supervisors, and fellow associates.
MATHEMATICAL SKILLS
Must be able to calculate amounts and apply basic addition, subtraction and multiplication.
REASONING ABILITY
Must be able to analyze routine data to make appropriate judgments regarding the process of guest therapies at the spa.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be a certified and licensed Illinois Massage Therapist.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates must be able to stand for extended periods of time. Use of hands, fingers, and arms is required. Job frequently requires standing, walking, bending, and crouching.
HOURS
Due to the business demands of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.
Primary Contact
1676042885427
Tiffany Goldsmith
,
Phone
Phone
Phone
Fax
False
False
True
Job Details
Categories
Cosmetology/Massage Therapy/Spa
Location
Galena, IL
Job Type
Employee
Full/Part
Full or Part Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Holidays
Qualifications
Education
Some College
Experience
1-2 Years
Company ID
998
Job REQ #
# Positions
1
Start Date
20240905
End Date
20250101
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Eagle Ridge Resort & Spa
About the Company
Located on 6,800 acres amid the rolling hills of northwestern Illinois, Eagle Ridge Resort & Spa is a full-spectrum resort complex, located just a few miles east of historic Galena. Recently honored by Travel + Leisure Golf as the Midwest’s "Best Golf Resort" and by Corporate & Incentive Travel magazine with the "Greens of Distinction" award, the property provides a superior golf experience, with 63 holes on four award winning courses.
Other amenities include the tranquil Stonedrift Spa, which provides a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor pool, sauna, hot tub and steam room. The property is also home to three distinctive restaurants, including Woodlands Restaurant and Highlands / Lounge 289. Recommended by outlets, including Conde Nast Traveler, Midwest Living, Better Homes & Gardens, and Wine Enthusiast, the property also provides the perfect setting to an incredible selection of outdoor activities, including miles of biking, hiking and horseback trails, as well as tennis, hot air balloon rides, boating and fishing, on the picturesque 220-acre Lake Galena.
Please contact Human Resources at (815) 776-5409, email us at , or visit our website at