This is a newly created position to help meet the IT needs of Fortinet's rapidly growing workforce. With over 15,000 people worldwide (and growing) and the implementation of new IT systems, we are looking for a Jr. IT Engineer to help us ensure 24x7 support. In this critical role you will be based in our Sunnyvale Headquarters and support our global distribution of network and server systems. This is an excellent opportunity to join a network security company and utilize the latest systems and equipment to support our network availability.
Responsibilities:
- Deliver network/security/system implementation and remediation projects to meet demands
- Identify, diagnose, and resolve network/security/system problems, analyze root cause
- Install, maintain and upgrade network/security/system hardware, software, and operating systems
- Coordinate and communicate with users
- Respond to and resolve support requests
- Participate in an on-call rotation for support of systems outside of normal business hours
- Other duties as assigned
Skills and Requirements:
- Good understanding of network/security/system hardware and infrastructure
- 1-3 years experience in troubleshooting network/security/system problems
- Hands-on experience supporting network/security/system
- Strong multi-tasking abilities
- Demonstrated ability to work under pressure
- Excellent English oral and written communication skills
Education:
BS degree in Computer Science, Engineering (or equivalent education and experience)
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. Earnings for this position are expected to be $80,000 - $120,000. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company's discretion.
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