Dorsey & Whitney LLP Knowledge Management Manager Minneapolis, Minnesota Apply Now
Do you have a creative side but also enjoy managing projects and collaborating with diverse teams? We are seeking a Manager of Knowledge Management for our Firm. In this role, you'll be responsible for the creative and strategic direction of the firm’s intranet, ensuring its smooth day-to-day operation. You'll also lead document automation initiatives, working closely with practice groups and administrative teams to boost productivity. As a key member of a collaborative and innovative team, you'll work with team members across departments and practice groups to develop and enhance our essential knowledge-sharing platforms. If you're ready to make an impact, we'd love to hear from you!
In this position, your responsibilities will include:
- Intranet Management: Oversee day-to-day management of the Firm’s intranet, including prioritization of tasks, content updates, and strategies to maximize usage and engagement.
- Process Improvement and DMS Optimization: Collaborate with the Director of KM & Innovation to evaluate, improve, and promote the use of the document management system (DMS), leveraging internal knowledge to boost productivity and support strategic decision-making.
- Document Management and Automation: Lead the implementation and adoption of the Firm’s document templates and automation systems, including managing related training and communication efforts to ensure firmwide usage.
- Training and Resource Development: Develop and deliver comprehensive training, resources, and tools for the Firm’s intranet and other KM platforms, ensuring effective user adoption and proficiency.
- Cross-functional Collaboration: Establish strong relationships with practice groups and their administrative teams to help identify projects that enhance productivity, collaboration, and problem-solving across the Firm.
- Technology Evaluation and Implementation: Assist with evaluating and rolling out other KM and innovation technologies, as directed by the Director of KM & Innovation, ensuring seamless integration into the Firm’s workflows.
May perform other duties not mentioned above.
What we’re looking for:
- Bachelor's degree and a minimum of 5 years of related experience in a leadership capacity as a primary function.
- Demonstrated ability to make decisions and resolve issues.
- Strong leadership skills with diplomacy, and ability to effectively push back when necessary.
- Understanding of law firm business drivers and how legal teams work.
- Excellent skills in establishing and maintaining positive working relationships with all levels of firm personnel including senior management and partners.
- Excellent communication skills, both written and verbal.
- Experience managing intranets or other web-based communication tools, preferably in a large law firm.
- Ability to meet deadlines, synthesize information, delegate, follow up and monitor projects.
- Ability to manage multiple priorities and projects; ability to work under pressure.
- Ability to maintain confidentiality with sensitivity and discretion, sometimes dealing with difficult management decisions and situations.
- Strong client service focus and commitment to Dorsey’s values of diversity and inclusion.
- Ability to anticipate and identify problems/issues; recommend and implement solutions/alternative courses of action.
Preferred:
- Marketing or communications experience.
- Ability to work beyond normal business hours in order to meet project schedules.
About Dorsey:
Dorsey & Whitney is an AmLaw 100 international law firm with more than 575 lawyers in 21 offices throughout the United States, Canada, Europe and Asia. We are a premier legal counselor to companies worldwide in a wide range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology.
Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey’s benefit package includes: comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.)
Dorsey values the strength that comes from a diverse and inclusive workplace. It contributes to the success of our people and our clients and enriches our experience. We believe that everyone should feel at home and part of our community. We encourage individuals with diverse backgrounds and experiences to apply.
How to Apply:
Dorsey & Whitney LLP accepts online applications. Please go to the “Careers” section of the Dorsey website at and complete Dorsey’s online application form. We are unable to accept application materials by mail or email.
Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status.
Dorsey & Whitney LLP participates in E-Verify.
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