Centralized Intake Officer (D5 112023)Print ( Intake Officer (D5 112023)Salary$44,553.60 - $69,492.80 AnnuallyLocationDes Moines - 50309 - Polk County, IAJob TypeFull-timeJob Number25-00720Agency444 JudicialOpening Date10/21/2024Closing Date10/31/2024 11:59 PM CentralLinkedIn Tag#LI-DNPPoint of ApplyCandidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an EEO/AA and E-Verify employer. To view a copy of the branches EEOP Utilization Report, please visit DescriptionThe Fifth District of the Judicial Branch has an exciting opportunity as a Centralized Intake Officer position. This position is under the leadership of the Intake Unit Supervisor. The position is located in the Polk County Justice Center office.The starting salary for new State of Iowa Judicial employees is expected to be at the base of the pay range. The pay range is $44,553.60 to $69,492.80.The responsibilities for this position include:On call on a rotating shift evenings, weekends, and provides the necessary information to assigned JCOs and assists in making decisions regarding the immediate custody of the youth pursuant to the Iowa Code- Responds to visitors and answers the telephone;Conducts intakes under the authority of Chapter 232 to screen the legal sufficiency of the complaint and youth culpability. Conducts a preliminary inquiry of the complaint involving gathering additional information from law enforcement, witnesses, and child abuse reports.Reviews delayed referral complaints on youth independently and determines a course of action to address risk areas while ensuring public safety. Intake decisions may include diversion, informal adjustment contract, or working under the guidance of a JCO or supervisor to request a petition. CIO may potentially be required to create a case plan following a decision on an occasional case assigned moderate/high risk, to initiate programs and/or services to address the youth’s risks and needs.Works under the guidance of an Intake JCO or supervisor to ensure appropriate interventions and establishes the conditions of informal probation in compliance with Iowa Code 232.29 which permits for provision of supervision and services to juveniles through Informal Adjustment Agreement.Exhibits the ability to concisely articulate written and verbal recommendations while advocating for youth and families as they navigate the juvenile justice systemSupports and employs evidence-based practices in casework, decision-making, and accountability.Adheres to the Risks/Needs/Responsivity principle to fidelity when working with delinquent youth.Under immediate guidance of a JCO or Supervisor, administers standardized risk assessment tools, such as the Iowa Delinquency Assessment (IDA), to target criminogenic risk and needs. Occasionally, the CIO may need to develop an individualized case plans on a moderate/high risk youth assigned to direct the youth’s treatment.Primarily monitors treatment of low risk offenders and other interventions as outlined in the Informal - Adjustment Agreement to assure adherence. Collaborates with family to ensure engagement and documents progress in the case management system.Incorporates evidence informed/based practices as identified and will be expected to use Effective Practices in Community Supervision (EPICS) on all cases to guide cognitive and behavioral change to reduce risk.Responds to case related emergency matters and makes the decision to resolve any crisis situation during and outside normal working hours, including consulting with an on-call Judge, JCS Supervisor, JCO III, JCO II, JCO I, law enforcement, victims of crimes, medical personnel, detention centers, youth shelters, the Iowa Department of Human Services, parents in crisis, community providers, and others.Provides transportation of a youth and/or a family or support system in accordance with established policyResponds in a timely manner to random moment sampling inquiries that are used to determine JCS participation in federal programs.Adheres, with immediate supervision, to all Judicial Branch and JCS specific policies and practices including but not limited to: Detention Screening Tool (DST), Iowa Delinquency Assessment (IDA), and Effective Practices in Community Supervision (EPICS), Families First Prevention Services Act (FFPSA), and Treatment Outcome Package (TOP).Performs other related work as required.This position may quailfy for the federal Public Service Loan Forgiveness program available for employees of government organizations. You can review the information to see if you may qualify for this based on your specific situation. Here is a link to their website: is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section.Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.Minimum Qualification RequirementsBachelor's degree from a four year college or university.Must sucessfully complete training requirements set by Juvenile Court Services.No criminal or child abuse recordMust be 21 or olderMust be available to work rotating shifts, on call, evenings and weekends.Possess a valid driver’s license and proof of insurance.Candidates must pass a preemployment criminal background check.01Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the Iowa Judicial Branch.YesNo02PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Ace of 1938, as amended, 22 U.S.C. S611 et seq?YesNo03List any professional licenses you hold:04Please explain any gaps in your employment history?05Have you ever received a disciplinary suspension, been asked to resign, or discharged from a job? If yes please explain below.06What is your current salary?07What is your minimum salary requirement?08Your application for employment with the Iowa Judicial Branch will generally be treated as confidential under Iowa Code section 22.7(18). However, if you consent to allow Judicial to treat it as a public record per Iowa Code section 22.7(18)(a), please check "Yes, I consent" below.Yes, I consentNo09Iowa Judicial Branch Employees ONLY: Have you completed the Iowa Judicial Branch LinkedIn Learning Leadership and Professional Development Certification?YesNoRequired QuestionAgencyState of IowaAgency444 JudicialAddressIowa Judicial Branch Building1111 E Court AveDes Moines, Iowa, 50319Website verify your email addressVerify Email