Key Account Manager

Job Information

• Priority: Urgent Important

• Number of Positions: 1

• Industry: IT Services

• Work Experience: 0-1 year

• Remote Job

Job Description

This is a remote position.

• Relationship Management: Cultivate and nurture strong, long-lasting relationships with key stakeholders in assigned accounts.
• Strategic Insight: Understand the intricacies of our key accounts, their industry, and business operations to provide tailored solutions.
• Revenue Growth: Identify opportunities to grow business within existing accounts and ensure a high renewal rate.
• Cross-functional Collaboration: Work closely with internal teams (Sales, Marketing, Product, etc.) to ensure seamless service delivery.
• Problem Solving: Address any issues or challenges faced by the client promptly, ensuring their satisfaction and continued partnership.
• Reporting: Monitor account metrics, provide regular updates to senior management, and continually refine strategies based on feedback and results.
• Contract Management: Oversee contract negotiations and ensure timely renewals.

Requirements

• Excellent communication skills with customers and team.
• Proven track record of managing and growing key accounts.
• Exceptional interpersonal and negotiation skills.
• Strong customer service skills, with an emphasis on customer satisfaction.
• Based anywhere in the US.

• Experience in working with AI technologies and platforms.
• Experience in sales positions or related fields.
• Bachelor's degree in Sales, Marketing, Business Administration, or related field.