Sales Coordinator - Embassy Suites San Antonio Airport

At Zachry Hospitality, we are passionate about hospitality and excellent customer service . Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do . Our core values are at the center of every decision we make:
Every Person Matters
Together We Can Do Great Things
This Is More Than a Job
BENEFITS:

• Company paid short-term and long-term disability.
• Medical, dental and vision insurance
• Fidelity 401K retirement plan with employer matching up to 6% of contribution
• Hilton Hotel Travel Discount Program
• Paid Time Off (PTO)
• Free Meal
• Free annual VIA bus pass
• Incentive Bonus
• Referral Bonus Incentive Program
• Team Member Assistance Program

JOB PURPOSE:
To assist the Sales Department and managers in coordinating and dispersing information related to sales and service functions to include group bookings, balancing and data entry.
ESSENTIAL FUNCTIONS:

• Ability to use Microsoft Office to execute and communicate with internal and external guest.
• Data entry using the Sales and hotel systems such as Delphi, OnQ, R&I, FMS and other systems required for the position.
• Ability to use & prepare complex reports with the use of hotel systems to include sales system for tracking and booking, group pickup, inventory control and reservation system.
• Ability to post and reconcile group files for billing and collection.
• Copies and distributes internal/external letters, forms, bookings, contracts, resumes, rooming lists, schedules, lost business and mail to other departments and clients.
• Special projects as required but not limited to; incentive manuals, data base reports, maintaining department files, creating forms and ensuring forms letters are updated and current. Other duties assigned by the Director of Sales and/or Senior Sales Manager.
• Assist the Sales team in site inspection preparation and execution to include daily show rooms, amenities, meeting rooms and meal arrangements.
• Prepares and organizes files to facilitate the transition to other hotel departments.
• Maintenance of all computer data and organization for the Sales department to include creating new file folders, reader files and other duties.
• Ability to understand the marketing, negotiating and sales procedures associated with the hotel industry.
• Communicate with internal and external guests to ensure proper contract execution of groups.
• Other duties as assigned.

EDUCATION:
High school graduate or equivalent preferred.
EXPERIENCE:
Prior hospitality experience preferred but not required.
LICENSE/CERTIFICATE:
N/A
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: 210.270.0772
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese
English - Spanish - Chinese
If you want to view the Pay Transparency Policy Statement, please click the link: English