Focus on enhancing, maintaining, and supporting Oracle Cerner’s world-class enterprise-wide Revenue Management information system (Soarian Financials/RevElate application) which provides financing of care in the acute and ambulatory environments and is used by health care provider revenue cycle management personnel. The Soarian Revenue Cycle solution is made up of several modules: Revenue Management, Patient Access / Registration, Scheduling / Appointment Management.
Responsibilities
- As a Lead Solution Architect, you will enhance, monitor and support the Soarian Revenue Management (RevElate) application.
- Perform ongoing troubleshooting and enhancements to the application ensuring the solution is fully optimized and operational.
- Monitor, troubleshoot, and enhance performance of the application and collaborate with development/Cloud.Next teams.
- Act as focal point resource for the team and represent the team at key internal or client meetings.
- Support a scheduled on-call rotation for critical client issues at specific times throughout the year.
- Perform troubleshooting investigations by gathering information, using troubleshooting tools, shadowing end users, and testing workflows.
- Prioritize work based on severity and urgency balancing client and business needs.
- Collaborate among and across teams to ensure issues are addressed by the appropriate individuals.
- Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation.
- Perform solution-related service request investigation and incident resolution on the most complex issues.
- Mentor, act as a knowledge leader, and train team members.
Preferred Qualifications
Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent relevant work experience with 7-8 years’ experience. Bachelor's degree in Health Care Administration also applies. At least 5-6 years Software Implementation/support work experience with Soarian Revenue Management systems.
Life at Oracle:
An Oracle career can span industries, roles, countries, and cultures, giving you the opportunity to tackle new roles and challenges while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. We work hard to build a vibrant and inspiring workplace that celebrates diverse, hardworking teams where everyone can contribute.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodation.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only.
US: Hiring Range: from $39.95 to $85.67 per hour; from $83,100 to $178,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions, and locations, as well as reflect Oracle’s differing products, industries, and lines of business.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability.
- Life insurance and AD&D.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
- 11 paid holidays.
- Paid sick leave: 72 hours of paid sick leave upon date of hire.
- Paid parental leave.
- Adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning and group legal.
- Voluntary benefits including auto, homeowner, and pet insurance.
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.
* Which includes being a United States Affirmative Action Employer
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