Patient Relations Representative (Part-Time)

PRINCIPAL MISSION:
Under the supervision of the Director of Patient Relations, the Patient Representative will be self-directed to serve the patient and/or their family members in the inpatient and outpatient setting. This position will communicate with patients by assuring that their complaints are heard, documented and investigated, in a timely manner.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The candidate will provide optimum communication with other services to promote a team approach to patient care, while representing the hospital in a professional manner. A Patient Representative will assist getting information, clarifying choices and advocate choices for the patient when deemed appropriate.