To support the teams working on our exciting projects, we are looking for
Senior Director – Consumer Retail
In the United States - Atlanta | Boston | New York | Chicago
Simon-Kucher's sole focus is on unlocking better growth for our clients, increasing their long-term sales, value, and profit. We achieve this by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales.
Our Consumer consulting teams are made up of industry-leading strategists with extensive experience in Retail, Consumer Goods, and Leisure, Travel, & Tourism. Thanks to our talent and expertise, we are equipped to respond to the most pressing challenges in the Consumer industry, providing clear, actionable guidance to our clients using data, deep analytics, research, and behavioral science.
How you will create an impact:
- As a Senior Director, you will be a vital member of our Consumer consulting team focused on Retail strategy, driving value-based outcomes.
- Cultivate trusted-partner client relationships, source project opportunities, and develop project proposals leading to revenue generation.
- Ability to deliver solutions through a depth of content knowledge and client relationship-building skills with expertise in the Consumer sector within the Retail practice.
- Identify client pain points and develop custom solutions to complex strategy engagements.
- Actively participate in proposal development and pre-sales meetings with potential new clients to address their needs, priorities, and challenges.
- Demonstrate ability to develop, implement, scale, and manage delivery which balances customer success, project profitability, and employee satisfaction.
- Provide exceptional client service and client-focused communication, even during challenging and unexpected situations.
- Lead and guide a large and incredibly talented team of junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research.
- Effectively manage multiple engagements and project teams concurrently, including the development of project team members by providing coaching, training, and feedback.
- Proactively steer the continued growth and development of Simon-Kucher's Consumer sector, specializing in Retail practice.
- Stay abreast of current business and industry trends relevant to our clients' businesses.
- Demonstrate an elevated level of empathy and emotional intelligence when managing conflict and/or communicating change.
- Play an integral role in the recruitment and integration of new Consumer, Retail consultants.
- Be a leader in the firm and contribute to Simon-Kucher's culture and success.
Your profile:
- Outstanding drive, determination, and desire to be part of a growing, top-tier consulting firm.
- Strong knowledge of and passion for the Consumer sector, with specific focus on the Retail industry.
- An undergraduate degree is required; MS, MA, MBA, or other advanced degree is preferred.
- Minimum 10+ years of experience in a professional services environment, ideally in management consulting, serving the Consumer sector, specifically the Retail industry.
- Proven business consulting expertise in disciplines such as growth strategies, go-to-market strategy, segmentation, product and portfolio design, pricing, marketing, and distribution strategy.
- Access to an existing network within the Consumer industry in North America, preferably with senior executives within Retail organizations.
- Proven ability to build relationships, identify client pain points, and develop custom solutions at the executive level.
- Team-first approach. Proven skills in identifying, recruiting, developing, mentoring, coaching, motivating, and retaining top talent.
- Willingness and ability to act as a hands-on player.
- Demonstrated ability to develop and maintain deep relationships with senior clients.
- Ability to travel at least 25% of the time.
Simon-Kucher
is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales.
Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status.
We believe in building a culture that embraces diversity, equity and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters.
Simon-Kucher North America Talent Acquisition Team
simon-kucher.com/careers