Server

Company:  TAO Uptown Restaurant - New York
Location: New York
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Mental Health Support and Services
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • Employee Discounts
  • TAO Savings Marketplace
  • Time off and much more!

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience.  Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

  • Anticipate and accommodate the needs of the guests. 
  • Maintain general cleanliness of assigned stations and the entire venue. 
  • Provides professional and exceptional service. 
  • Presents menus, answers question, and make suggestions for all food and beverage items. 
  • Informs guests of all food and beverage specials, with prices. 
  • Required to solicit any allergy or dietary restrictions from each guest. 
  • Accurately enter all orders into the POS system and follows proper cash/payment card procedures. 
  • Ensures the delivery of all food and beverage to the guests. 
  • Follow supervisor’s instructions, communicate with and support co-workers while being a team player. 
  • Possesses in-depth knowledge of all food and beverage menus and the company. 
  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards. 
  • Complies with Department of Health and company sanitation standards. 
  • Works as part of a team and provides help and support to all fellow team members. 
  • Accurately completes all end-of-shift financial procedures. 
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
  • Properly sets-up floor and other opening/closing procedures as directed by management, including:  
    • Ensures all tables, chairs and banquettes are clean and free of debris 
    • Sets tables with proper settings 
    • Wipes down chairs, tables, and banquettes Stocks side-stations with prescribed supplies  
    • Performs opening side-work as prescribed 
    • Performs closing side-work as prescribed 
    • Reports all breakage, and damage of equipment or furniture immediately to management.
  • Attends and participates in daily pre-service meetings. 
  • Attends and participates in any training sessions or departmental meetings. 
  • Learn by listening, observing other team members, and sharing knowledge while leading by example. 
  • Portrays a positive and professional attitude. 
  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 
  • Works as part of a team and provides help and support to all fellow team members. 
  • Assist and/ or complete additional tasks as assigned. 

TRAINING REQUIREMENTS:  

  • Tao Group Hospitality in-venue dining room server training 

EDUCATION/WORKING KNOWLEDGE:  

  • Previous hospitality experience. 
  • Previous dining room experience. 
  • Previous experience in a high-volume restaurant/nightclub/lounge. 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE   

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. 

  • Ability to write and verbally communicate 
  • Must have good positive energy throughout the day 
  • Must be able to print legibly for team members, management, and guests to read 
  • Must be able to kneel, bend, and stand for extended periods of time 
  • Must be able to move quickly  
  • Must be able to push and lift up to 50 lbs. 
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 
  • Exposure to hot kitchen elements or cleaning materials 
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
  • Exposure to cleaning materials 
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards 
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 
  • Ability to maintain confidentiality 
  • Ability to handle a fast-paced, busy, and somewhat stressful environment 

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TAO Uptown Restaurant - New York
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