Location: Chicago, IL
Job Description:
Management and supervision of client facing staff.
Maintain and supervise all documentation relevant to HIV and STI testing, service protocols, and quality assurance.
Assist in the development and implementation of Center policies and protocol to support HIV testing, HIV prevention, linkage to care, outreach to community and patient retention in care services.
Work with data team to submit monthly and quarterly program reports to funders and tracks scopes of service.
Oversee and develop community partnerships.
Collaborate with other HIV providers and the department of public health to identify and prevent barriers to care for clients.
Oversees the linkage and retention in care program; integrating prevention into testing into research protocols; tracking retention and care outcomes across a number of HIV care projects.
Provision of services may also include linkage to primary care; referrals to other community-based organizations (CBOs) and social service agencies (e.g. housing, food, and primary care organizations).
May supervise two staff.
Performs various professional, organizational, and operational tasks under limited supervision. Acts as a resource on clinical research and related aspects of clinical study for other clinical research staff. Accountable for complex problem solving on assigned clinical research studies and professional tasks.
Performs other related work as needed.
Preferred Qualifications
Education:
Bachelor's degree in a related field.
Experience:
Experience providing support to individuals living with HIV.
Preferred Competencies
Demonstrated effective leadership and teaching skills.
Strong organizational skills.
Strong knowledge of Chicago social service resources.
Strong knowledge of program subject matter.
Strong interpersonal skills and the ability to work both independently and as part of a team.
Flexibility.
Creativity.
Ability to manage stressful situations.
Ability to maintain confidentiality.
Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.
Ability and/or willingness to provide HIV/STI treatment, education, and prevention in non-traditional settings (community venues).
Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, and Word.
Demonstrated written and verbal communication skills and strong analytical skills.
Ability to travel to various community venues across the metropolitan area.
Ability to perform phlebotomy or a willingness to be trained in phlebotomy.
Ability to work on multiple projects.
Ability to work non-traditional hours.