Inside Sales/Customer Service

We are seeking an experienced Inside Sales/Customer Service Representative to join our dynamic team. In this role, you will be the frontline liaison for our healthcare clients, providing outstanding service while driving sales growth. Your expertise in medical devices and healthcare will be invaluable in assisting our customers and enhancing their experience.
Key Responsibilities:

• Customer Engagement: Build and maintain strong relationships with healthcare professionals and medical facilities, ensuring their needs are met with exceptional service.
  
• Sales Support: Assist in the development of sales strategies and contribute to meeting sales targets through proactive outreach and follow-up.
  
• Product Knowledge: Maintain in-depth knowledge of our medical devices, including features, benefits, and regulatory standards to effectively communicate with clients.
  
• Order Management: Process orders, track shipments, and handle any issues that arise, ensuring a smooth and efficient customer experience.
  
• Collaboration: Work closely with the sales team and other departments to ensure alignment and support in achieving overall company goals.
  
• Healthcare Insight: Utilize your understanding of medical insurance and healthcare processes to assist clients with inquiries related to billing, coverage, and product utilization.
  

Qualifications:

• Experience: 3-5 years of inside sales or customer service experience, preferably within the medical device or healthcare industry.
  
• Healthcare Knowledge: Familiarity with medical insurance processes, terminology, and patient care workflows.
  
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
  
• Problem-Solving: Strong analytical skills with a customer-centric mindset, able to resolve issues effectively and efficiently.
  
• Tech Savvy: Proficiency in CRM software and Microsoft Office Suite; experience with medical device sales software is a plus.
  

What We Offer:

• Competitive Salary: Base salary plus performance-based incentives.
  
• Comprehensive Benefits: Health, dental, and vision insurance, retirement plans, and paid time off.
  
• Professional Development: Opportunities for training and career advancement within a growing company.
  
• Dynamic Work Environment: Collaborative and supportive team culture that values innovation and excellence.
  

Join Us! If you are a motivated sales and customer service professional with a passion for healthcare, we want to hear from you! Apply today to become part of a team that is dedicated to improving lives through innovative medical solutions.
Benefits:
Benefit offerings include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $27.00 to $28.00 per hour
Search managed by: Michelle Schiller
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance