SUMMARY :
Overall responsibility/accountability for all aspects of daily operations, recording, handling, and depositing money from all parking-related operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Include but are not limited to the following, as additional duties and responsibilities may be assigned.
- Provide a courteous and professional relationship with all customers, vendors, co-workers, and managers. "Treat others as you would want to be treated"
- Provide own transportation at own cost and expense, including, but not limited to fuel, maintenance, repairs, and insurance.
- Send deposit paperwork to supervisor for posting, if applicable.
- Send Daily Report to supervisor, outlining daily activities of staff, service or client issues, etc.
- Inspect LUKE machines as required, making note of paper level, battery level, and any other issues. Submit report to supervisor, if applicable and as directed.
- Issue "parking notices" and "parking owed" notices, as necessary, accurately recording vehicle information as required.
- May perform data entry, using electronic devices, such as a hand-held unit (HHU).
- Accurately complete all required paperwork each shift.
- Monitor office supplies, ordering through supervisor, as applicable.
- Maintain a clean booth or location, ensuring that trash and debris are cleared from the location throughout the day.
- Report any potholes, missing or broken signage, or other hazards to supervisor.
- Report any vehicles meeting impound criteria to supervisor.
- Conduct a visual check of vehicles, looking for such things as dents, scratches, damage, broken lights, windows, and record the existing damage on customer's claim ticket.
- Immediately report any damages incurred, and any claims of damage incurred reported by customer to their vehicle, and/or complete an incident report.
- Accurately clock in/out at scheduled work times, using Kronos or Teletime.
- Bring any employee issues to the attention of supervisor.
- Maintain a clean, neat, professional appearance at all times. While on the job, wear the designated uniform, if required, and display identification badge.
- Regular, consistent attendance during scheduled work hours and the ability to work overtime if requested.
QUALIFICATIONS :
To successfully perform this job, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High school diploma, or General Education Degree (GED), or one to three months related experience or training desirable. An equivalent combination of education and experience is acceptable.
Licenses: Valid state-issued driver's license and proof of insurance.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and/or memos in English. Ability to write simple correspondence and/or memos in English. Ability to effectively present information in one-on-one or small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide with 10's and 100's. Ability to perform these operations using units of American money.
Reasoning Ability: Able to apply common sense when performing duties and follow written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk and/or run. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: Frequent exposure to wet and/or humid conditions, fumes, or airborne particles and weather conditions. The work environment noise level is usually moderate and occasionally loud.
Other: Able to transfer/relocate to another facility/location without notice at any time.
Note: All employees are subject to internal audits to ensure compliance with all policies and procedures related to recording, handling, and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment.
Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.
Benefits:
Full-Time Employees
For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement.
We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met.
Part-Time Employees:
The company offers paid sick time to all employees once eligibility requirements are met.
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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