The IT Network Asset Manager will be accountable for managing network refresh and field services projects, ensuring the successful delivery of technical services and maintenance services across UCSF. This role will involve coordinating with customers and lead technicians to ensure successful execution or response to customer follow-up, ensure compliance with service level agreements (SLAs), and maintain strong relationships with both internal and external stakeholders.
Coordinates with third parties and customers in the execution of the network refresh strategy and plans. The IT Network Asset Manager will play a crucial role in ensuring prompt and efficient resolution of technical issues, budget projections, and asset life cycle management. This role will partner with Network Leadership and Network Architects to develop hardware roadmaps and IT facilities maintenance support plans and strategies while fostering a collaborative culture to improve audits, maintain service quality, and foster positive relationships with stakeholders and partners.
This team member will advance the UCSF's mission by delivering exceptional information technology services comprehensively and consistently across stakeholders. This role will execute the University's vision while modeling UCSF's culture and values.
Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.
This role involves the operation of the campus, medical center, and Office of the President.
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