IT Support Specialist (376572)

IDR is seeking an IT Support Technician for one of our top Healthcare clients in the San Francisco, CA. This is a 2 year contract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities :

• Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

Requirements:

• High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
• Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
• 2+ years in a client - facing role ( working with clinical staff, asset inventory)
• Experience dealing with over 5 daily pc refreshes/ 25 weekly pc refreshes

What's in it for you?

• Full Benefits during the contract! (Medical, Dental, Vision, etc.)
• Ability to get your foot in the door with a well-established company
• Competitive compensation
• Excellent work/life balance

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $23.43/hr W2