Customer Service Assistant

Company:  Pattern Promotions
Location: Denver
Closing Date: 31/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Ad: Customer Service Assistant - Pattern Promotions (Denver, CO)

Job Title: Customer Service Assistant
Company: Pattern Promotions
Location: Denver, CO
Salary: $41,000 - $55,000
Job Type: Full-Time

About Us:
Pattern Promotions is a leading marketing and promotions company dedicated to helping brands connect with their audiences through innovative and impactful campaigns. We pride ourselves on delivering exceptional customer experiences and are looking for a Customer Service Assistant to join our growing team in Denver, CO. If you are passionate about customer satisfaction and enjoy working in a fast-paced environment, we would love to hear from you!

Job Description:
As a Customer Service Assistant, you will be the first point of contact for our clients and customers, providing support and resolving inquiries in a timely and professional manner. You will help maintain our high standards of customer service and ensure a smooth and positive experience for all. This role requires excellent communication skills and the ability to multitask efficiently.

Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person.
  • Handle customer inquiries, complaints, and feedback with professionalism and efficiency.
  • Assist in resolving product and service-related issues.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Support the sales and marketing teams by providing customer feedback and insights.
  • Stay up to date on product knowledge and company services.
  • Assist in coordinating client meetings and ensuring customer satisfaction.

Skills Required:

  • Strong verbal and written communication skills.
  • Excellent problem-solving and multitasking abilities.
  • High attention to detail and organizational skills.
  • Ability to work well under pressure and handle difficult situations with a positive attitude.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Previous experience in customer service or a related field is preferred.

Benefits:

  • Competitive salary ranging from $41,000 to $55,000.
  • Health, dental, and vision insurance.
  • Paid time off, holidays, and sick leave.
  • Opportunities for professional development and career growth.
  • Collaborative and supportive work environment.

Join Pattern Promotions and help us continue to deliver top-tier customer experiences. Apply today to become a part of our team as a Customer Service Assistant!

Apply Now
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