Controller

Overview
The Financial Controller is responsible for the overall financial integrity and accuracy for Birdsong Hearing Benefits and its subsidiaries. This includes, but is not limited to, the integrity of the business unit's balance sheet and profit and loss statement. This role is an integral member of the Finance Leadership Team and will work directly with the President and other senior executives who have oversight of various business units. Core competencies of the successful team member will include subject matter expertise of accounting, with an understanding of GAAP and IFRS standards, a strong ability to financially control and partner starting with the balance sheet, strong process and controls mindset, analytical abilities, proven ability to lead a team of professionals and manage change, a strong sense of professional skepticism, and a commitment to continuous team, self and process improvements in the context of a fast-paced start-up culture. Certified financial expert is preferred. The Company headquarters is located in Jacksonville, Florida. This role is expected to be a seasoned, well-defined finance executive representing the company and President with expertise and financial diligence.
Responsibilities
Duties and responsibilities
- Oversee balance sheet and income statement accounts, general ledgers, cost centers and reporting systems ensuring compliance with policies and GAAP and IFRS requirements
- Oversee month-end close through completeness and accuracy of journal entry preparation and account reconciliations
- Work with the executive team and control process owners to ensure the appropriateness and continual improvement of the control environment
- Closely work with external auditors and local finance management to ensure timely audit completion
- Responsible for of the monthly actual financials for Birdsong and the Managed Care entities, often times working with business unit finance team and working through a matrix organization
- Oversee and manages a team of financial professionals, including hiring, retention, performance management, employee development, etc. Coaching, development feedback, and development is expected of this role for all employees of finance. Expected to develop team on a regular basis, providing timely, balanced, and specific feedback. Hold team accountable for work
- Analytical support and project management for finance activities and special projects
- Contribute to the forecasting and budgeting process for Managed Care business units including the allocation of Birdsong costs to other Managed Care entities; ability to understand and manage different flows of cash, including lines of business relative to the business units
- Ability to influence and work in a cross-functional and multi-divisional environment, ensuring strong collaboration and high business acumen
- Understand the impact to direct area of responsibility, but maintain an understanding of the broader financial and business impacts, including the strategic impact of each business unit
- Monitor internal controls and segregations of financial duties, and recommend changes as needed; ability to work in a matrix organization, which requires financial forecasting and budget submission to group services for funding partner along with managing separate P & L requirements for each business unit with full expectation of understanding the flow of dollars tied to the business model of funding.
- Streamline accounting functions working in concert with financial operations to drive process improvements and efficiencies with strict deadlines and adherence to work with a collaborate with executive team members.
- Work with a detailed mindset, exercising quality hygiene in financial activities and ensuring educating other leaders on their role and responsibility to the budgets - strong attention to detail, understanding each direct line item and working with functional leaders to also understand how to review and understand their budgets.
- Thorough understanding of how a Third-Party Administrator works and manages financials.
- May perform miscellaneous tasks/projects as directed by manager, and President of Birdsong Hearing benefits and its subsidiaries, as requested and required.
Qualifications
PROFESSIONAL EXPERIENCE/QUALIFICATIONS
Requirements and Must Have Criteria
- Leadership and Operational Endurance: Success for this role must have at least 7+ years of experience with demonstrated success as a member in finance with health care, provider, TPA, health plan, or medical device operational accountability.
- Deep Healthcare/Health Plan/TPA with Preferred Hearing Aid Domain Expertise: Mission-oriented and energetic, the person must have a demonstrated track record of success in the US healthcare sector with a passion for finances. The ideal candidate should have experience in a health plan finance department and/or within supplemental benefits.
- Interpersonal, Communication, and Relational Building Skills: Ability to relate to and effectively work with a diverse group of individuals, groups, and people collaboratively and diplomatically. Proven ability to engage internal and external constituencies. The person must possess an uncanny ability to handle and to resolve conflict in a productive and direct manner. Excellent oral and written communications are a must. The person must also exude high energy with a positive manner and a can-do attitude and excellent judgment.
- Strong Financial Acumen: Strong financial concept understanding and ability to drive quality processes tied to financial maturity of business units.
Other Personal Characteristics and Experience
- Ability to simultaneously balance and adjust to multiple changing priorities and make decisions with speed and accuracy.
- A true team player who takes a collaborative approach with leadership and peers and other colleagues. Someone who is able and willing to regularly debate constructively, build consensus, and ultimately align around common objectives. A direct communicator who can foster the same among his/her level peers.
- Understanding that this role, in a start-up involves both hands-on tactical work and activities along with strategic drive.
- A strong solution orientation with a penchant for not only identifying problems but also finding ways of solving them within typical business constraints. Able to think at a higher level of both strategic 'TrueNorth' of the business model, along with daily, tactic activities.
- Ability to lead and motivate cross-functional, interdisciplinary teams to achieve strategic goals and educate, guide, study with team to understand the business model, purpose of the TPA and how the operation works in application to the role and Finance needs.
- Mature ability to manage team with a high level of emotional intelligence, keeping team focused on goals and objectives and ensuring professional behavior.
- High degree of initiative, understanding the make-up of a start-up environment being agile and elastic, and ability to work with little supervision.
- Seasoned experience managing a diverse, multifaceted business functional area that has heavy demands, and requires strong agility.
- Understanding of the US Managed Care Market and Third-Party Administrator's role including government programs and commercial.
- Impeccable values, ethical standards, and a strong moral compass with integrity.
- Business savvy and exceptional financial acumen.
- Confidentiality, time-sensitivity, accuracy, and follow-through continually expected.
- Clear communicator- expected to provide financial coaching to team in layman's terms to ensure team understand what is required and how to manage their financials of the business units and departments.
- Strong, accelerated mastery of Excel, spreadsheets and formula development associated with the use of financial tools.
- Ability to manage demanding workload and to demonstrate resiliency during stressful or high-stake situations. Strong organizational and analytical skills.
- Strong attention to detail with ability to summarize information in a clear and concise manner.
- Ability to research and interpret regulatory guidance and third-party contracts.
- Professional verbal and written communication skills - phone, in person, for correspondence.
- Ability to work independently, with ambition and bias for action, while also receiving and prioritizing support needs of a team.
Education Requirements
- Four-year college degree from an accredited institution, with emphasis in Finance or Accounting degree required. CPA preferred.
- Master's with an emphasis in Finance, preferred.
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