Benefits/Perks
- A competitive salary plus bonuses
- Flexible schedule
- Casual dress
- Fun, wellness-focused work environment
- Access to all modalities
Company Overview
We are Restore Hyper Wellness in New Mexico! Restore is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
Job Summary
Restore is seeking a General Manager with strong leadership skills and a passion for business development and sales. If you thrive in a retail environment and have an affinity for health and wellness, we want to meet you..
As a General Manager, you’ll play an integral role in expanding our impact on the community. You’ll have the opportunity to build, train and coach the team to be successful wellness ambassadors and professionals. You’ll take the leadership role in Restore becoming part of the health and wellness community in New Mexico. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.
This position has opportunity for growth into a Regional Manager position, partnering with the owners to expand the footprint of Restore in New Mexico.
Responsibilities
Sales & Marketing
- Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
- Maintain a strong local presence through partnerships with community and business organizations.
- Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore’s services.
- Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
- Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
- Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
- Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
- Maintain and track active marketing efforts through events, B2B, word-of-mouth, and social media platforms.
- Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
- Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
- Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.
People Management
- Create a fun, engaging and collaborative environment which inspires employees to be their best and the team to perform at a high level.
- Take the lead in identifying staffing needs and recruiting new employees.
- Oversee onsite onboarding and the training of new employees.
- Lead performance management activities with each staff member, including setting goals, ongoing coaching, and career development.
- Ensure completion of all required ongoing training.
- Enforce store policies, procedures, and productivity standards.
- Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events..
- Develop and execute all staff communications, including staff meetings and other messaging, to ensure all employees are fully informed and appropriately recognized.
Operations Management
- Maintain a safe, clean and secure environment for all guests and staff.
- Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
- Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
- Embrace feedback and collaborate with your supervisor to ensure optimal store performance and staff development.
- Ensure an exceptional store experience that engages and retains customers.
- Be flexible with your schedule - you’ll work hours based on business needs and store operating hours. This will include some weekends and holidays.
- Make timely and effective decisions regarding customer service issues.
- Report key metrics (appointments, revenue, and inbound/outbound calls) daily.
- Report all safety and medical incidents through formal in-store communication and to the corporate team.
Company Culture
- Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
- Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore’s mission, vision, and values.
- Create a store environment in which people feel welcomed and supported.
Qualifications
- You’ve obtained an undergraduate degree or higher.
- You love the sales process and have a proven track record of B2B sales.
- You have at least three to five years of management experience.
- You’re passionate about fitness, athletic achievement, and general health and wellness.
- Your verbal and written communication skills are professional, clear, direct and compelling.
- You’re a numbers person and can deliver action plans based on key metrics.
- You’re tech-savvy and have experience using multiple applications.
- You embrace a leadership role, gaining satisfaction through your team's success.
- You’re driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
- You get joy and fulfillment from helping people feel better and live healthier lifestyles.
- You place importance on ethics and integrity and exhibit this every day.