Senior Director, Design

Company:  DoorDash USA
Location: San Francisco
Closing Date: 03/11/2024
Salary: £250 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

About the Team

DoorDash Design website:

DoorDash Design blog:

DoorDash blog:

About the Role

DoorDash is looking for a Senior Director of Design to take on the pivotal role of Head of Product Design for Merchants. In this position, you'll spearhead our talented product design team and leadership, crafting a comprehensive end-to-end experience for our merchants. Through your leadership and vision, you will help DoorDash fulfill its ambition to be the trusted go-to partner for every merchant looking to grow their businesses.

You’re excited about this opportunity because you will…

  • Set the vision for the merchant design, and define the pragmatic milestones to achieve the vision with the cross-functional team
  • Deeply immerse yourself into the complexity of the merchant design problems, drive meaningful solutions, and make a measurable impact on business
  • Actively practice and evangelize customer-centric thinking organizationally
  • Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission
  • Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace
  • Hire the best talents who will raise the bar at DoorDash
  • Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
  • Build a culture that elevates the team, in terms of both performance and morale
  • Establish the operation model that increases the team’s effectiveness
  • Align the team’s priorities and deliverables to the company’s overarching strategy and goals
  • Be an inspirational leader through your creativity, vision, commitment, and persistence

We’re excited about you because…

  • You thrive in a fast-paced product environment
  • You exhibit a strong bias toward action
  • You can think and scale at 10x
  • You are a proactive problem solver, not just a problem identifier
  • You are curious, and willing to go above and beyond the job description
  • You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times
  • You attract top talents and hire people who will raise the bar
  • You are able to stand up for shipping the quality product for customers
  • You make a great thought partner with cross-functional teams
  • You are an excellent storyteller and effective communicator
  • You exude a can-do attitude and enthusiasm
  • You are self-aware and humble
  • You have a strong portfolio showcasing the problem-solving skill at large scale and high design caliber
  • 15+ years of experience in design, with minimum 7 years in team building and management
  • Have managed and scaled a team of 20+

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