Senior Director, Design

About the Team

DoorDash Design website:

DoorDash Design blog:

DoorDash blog:

About the Role

DoorDash is looking for a Senior Director of Design to take on the pivotal role of Head of Product Design for Merchants. In this position, you'll spearhead our talented product design team and leadership, crafting a comprehensive end-to-end experience for our merchants. Through your leadership and vision, you will help DoorDash fulfill its ambition to be the trusted go-to partner for every merchant looking to grow their businesses.

You’re excited about this opportunity because you will…

• Set the vision for the merchant design, and define the pragmatic milestones to achieve the vision with the cross-functional team
• Deeply immerse yourself into the complexity of the merchant design problems, drive meaningful solutions, and make a measurable impact on business
• Actively practice and evangelize customer-centric thinking organizationally
• Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission
• Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace
• Hire the best talents who will raise the bar at DoorDash
• Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
• Build a culture that elevates the team, in terms of both performance and morale
• Establish the operation model that increases the team’s effectiveness
• Align the team’s priorities and deliverables to the company’s overarching strategy and goals
• Be an inspirational leader through your creativity, vision, commitment, and persistence

We’re excited about you because…

• You thrive in a fast-paced product environment
• You exhibit a strong bias toward action
• You can think and scale at 10x
• You are a proactive problem solver, not just a problem identifier
• You are curious, and willing to go above and beyond the job description
• You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times
• You attract top talents and hire people who will raise the bar
• You are able to stand up for shipping the quality product for customers
• You make a great thought partner with cross-functional teams
• You are an excellent storyteller and effective communicator
• You exude a can-do attitude and enthusiasm
• You are self-aware and humble
• You have a strong portfolio showcasing the problem-solving skill at large scale and high design caliber
• 15+ years of experience in design, with minimum 7 years in team building and management
• Have managed and scaled a team of 20+