Company:
HOATalent
Location: Bethesda
Closing Date: 26/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Responsibilities:
- Administrative/Financial: Manage deadlines, maintain records, respond to resident complaints, oversee the application process, ensure lease compliance, handle vendor communication, and assist in financial tasks like rent adjustments and report submissions.
- Leasing and Marketing: Show properties to prospective residents, conduct market surveys, manage advertising accuracy, and promote referral programs.
- Owner/Resident Relations: Maintain positive relations, enforce policies fairly, and manage move-ins/outs with a focus on customer satisfaction.
- Personnel Management: Hire, train, and supervise staff, ensuring operational goals are met.
- Property Maintenance: Inspect properties, supervise contractors, coordinate maintenance, and implement safety measures.
Requirements:
- 1-3 years in accounts receivable, payable, and customer service within a high-volume environment.
- Proficiency in MS Office, particularly Word and Excel; knowledge of property management software is a plus.
- Excellent organizational, communication, and problem-solving skills.
- Certification (CMCA) from the Community Association Institute (CAI) preferred.
- High School Diploma required; college degree preferred.
- Valid driver’s license may be required.
Physical Demands/Work Environment:
- Ability to navigate the property, including stairs.
- Office environment with standard equipment.
- Regular property inspections outdoors.
Skills:
- Strong customer service background.
- Effective written and verbal communication skills.
- Intermediate to advanced MS Office skills.
- Knowledge of policies, procedures, and third-party software.
This full-time role requires a dedicated individual ready to ensure the community's smooth operation and maintain the highest standards of excellence.
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HOATalent