University of Nebraska-Lincoln Employment Website
Please see Special Instructions for more details.
To apply for this job, click on "Apply for this Job". You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter, and list of references as three (3) separate documents in MS Word or PDF format.
Position Information
Working Title: General Manager
Department: Housing: Chick-fil-A-12426
Requisition Number: S_240876
Posting Open Date: 08/28/2024
Application Review Date: 09/09/2024 (To ensure consideration, please submit all application materials before review date)
Posting Close Date: Open Until Filled
Description of Work:
Ranked as one of the best employers in the state of Nebraska , the University of Nebraska is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.
We invest in our employees:
- Vacation and sick leave pay.
- Medical, dental, and vision insurance.
- Employee Assistance Program.
- Continuous improvement and innovation.
- Professional development through training and education.
- A diverse and inclusive workplace.
- And much more!
The General Manager will manage the daily and strategic operations at the Chick-Fil-A restaurant in the Nebraska City Union.
As the General Manager, you will:
- Provide high-quality leadership and customer service.
- Create and maintain a safe and inviting environment for customers and employees.
- Exercise discretion regularly and customarily in managing the overall operations of the retail concept location.
- Hire, train, supervise, and direct the team.
- Train all staff to meet the expectations and standards of the Chick-fil-A brand and University Dining.
- Ensure customer satisfaction and product quality.
- Manage the store’s financial performance and review sales trends.
- Order products and supplies according to forecasted need.
- Manage the safety and security within the store.
The General Manager is also responsible for upholding the brand standards for branded restaurant concepts it oversees.
The University of Nebraska-Lincoln seeks to attract and retain a high-performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, qualified applicants are considered for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See: Nondiscrimination Notice .
Minimum Required Qualifications
Bachelor’s degree or equivalent education/experience in food-related, business, or hotel/restaurant management field plus four years of retail management experience, including personnel management required; equivalent education/experience considered. Demonstrated experience at building community relationships necessary. Ability to communicate clearly and concisely, both orally and in writing essential. Must have the ability to manage store operations independently and effectively in a fast-paced environment. Ability to manage multiple situations simultaneously required. Must have the ability to manage resources to ensure that established service levels are always achieved. Excellent interpersonal, organizational, planning, and customer service skills essential. Knowledge of supervisory practices and procedures required. Strong operational skills in a customer-service environment necessary. Must have strong problem-solving, team building, and leadership skills. Ability to coach and mentor others, plan and prioritize workload, and handle confidential and sensitive information required. Knowledge of cost controls, inventory controls, and food safety/sanitation programs necessary. Knowledge of personal computers, word processing, spreadsheets, e-mail, and internet necessary. Food Handler’s permit or ability to obtain by passing the Safety and Sanitation test required.
Preferred Qualifications
Master’s degree in a relevant food/dietetic/hospitality or business field. Five years in retail positions of increasing responsibilities preferred. Staff training experience desirable. Excellent skills in customer relations, team building, and communications. Knowledge of electronic payroll and computerized food management systems preferred.
Additional Information
Pre-Placement Driving Record Review Required: No
Physical Required: Yes
Commercial Driver’s License (CDL) required: Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
Criminal History Background Check Required: Yes
Posted Salary: $58,000/yr. minimum
How to Apply
To apply for this job, click on "Apply for this Job". You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter, and list of references as three (3) separate documents in MS Word or PDF format.
Job Category
Managerial/Professional
Job Type: Full-Time
Alternate Work Schedule: Hours vary based on operational needs, including weekends and nights.
Work Location: Lincoln, NE
Position funded by grant or other form of temporary funding? No
Supplemental Questions
Required fields are indicated with an asterisk (*).
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